Sales Operations Support Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Core BTS

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2006-02

Consulting • Healthcare • Marketing

Core BTS is a full-service digital transformation consultancy that assists some of the world's most impactful companies in leveraging today's most powerful technologies. They simplify technical complexity, accelerate transformation, and drive business outcomes, offering services such as AI integration, data and application transformation, hybrid infrastructure, managed services, modern work enabling, and security enhancements. Core BTS partners with notable companies like Microsoft, Cisco, and Databricks to deliver these solutions and is recognized for its commitment to innovation, client-centric approach, and successful digital transformations.

📋 Description

• Partner with field Account Executives to solve client business issues and drive sales growth • Collaborate with Account Executives, Solution Architects, vendor/manufacturer partners, Consulting/Professional Services Delivery, Service Delivery Operations, and project teams • Provide accurate price quotes and assist with proposals • Place, process, and manage orders and their status • Maintain positive vendor relations and understand vendor strategic and business objectives • Respond quickly and professionally to client requests within defined client Service Level Agreements • Assist in resolving client issues to ensure maximum satisfaction • Guide Account Executives on internal processes and vendor requirements • Negotiate with vendors to resolve order discrepancies or secure favorable client terms • Prioritize competing requests from Account Executives and clients based on deadlines and business impact

🎯 Requirements

• 3–5 years’ experience in sales operations, inside sales, and/or sales support experience • Experience working with a geographically distributed team • Working knowledge of the information technology industry, including Cisco, Microsoft, Citrix, VMware, Dell EMC, NetApp, and Pure Storage • Understanding of typical quote-to-cash flow, sales forecasting, basic accounting practices, and general audit requirements • Strong verbal and written communication skills • Experience with Salesforce, Salesforce Service Cloud, Salesforce CPQ, Cisco Commerce Workspace (CCW), Cisco Webex, Microsoft Teams, Microsoft Excel, and Microsoft Outlook • Bachelor’s degree in business administration, Sales, Marketing, or a related field preferred

🏖️ Benefits

• Health, Vision, and Dental Insurance • Life Insurance • Health/Dependent Care Flexible Spending • 401(k) Plan • Short-Term and Long-Term Disability Coverage • Generous Vacation and Flex Time Off Programs • Company Paid Holidays • Training and Development Opportunities • Highly collaborative team and results oriented atmosphere • Dynamic and positive work environment • Opportunity to work with large, sophisticated, and progressive clients throughout North America

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