Mortgage Servicing Compliance Program Manager

🔥 14 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Cornerstone Capital Bank

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏦 Banking

💸 Finance

Banking • Finance

Cornerstone Capital Bank is a community-focused national bank formed by the merger of Cornerstone Home Lending and Roscoe Bank that provides mortgage origination and servicing, personal and commercial banking, and institutional treasury and liquidity services. The bank emphasizes customer service, stability, and digital convenience, offering fee-free deposit accounts, national ATM access, wire and ACH transfers, and integrated mobile banking alongside personalized, one-on-one financial support. It serves consumers, businesses, and other financial institutions with a broad suite of banking and home-lending products.

📋 Description

• Manage and enhance the Mortgage Servicing Compliance Management System (CMS) • Support the development and implementation of policies, procedures, and other compliance program elements for Cornerstone Capital Bank, SSB and its operating divisions and Affiliates • Assist in tracking changes and updates to laws, rules, and regulations (“LRRs”), regulatory agency policy statements, and guidance to identify when new or revised disclosures, policies or procedures are needed • Periodically review current disclosures, policies, and procedures to ensure accuracy and completeness • Work with ERM partners and the line of business to ensure compliance changes are implemented timely • Ensure completion of risk governance and compliance program activities, as assigned, to include remediation and progression through the issue management lifecycle • Conduct periodic compliance risk assessments across mortgage servicing functions to identify, evaluate, and monitor regulatory compliance risks; assess the effectiveness of existing controls; recommend risk mitigation strategies; and partner with business stakeholders to address control gaps and emerging risks • Support regulatory examinations, audits, and compliance reviews • Monitor emerging regulatory requirements and industry trends • Analyze consumer complaints and servicing issues to identify trends and potential compliance risks • Work on other assigned compliance-related projects, as needed

🎯 Requirements

• Strong knowledge of federal and state laws applicable to mortgage • Ability to multi-task and meet deadlines • Familiarity with the regulatory landscape, including trends with enforcement actions taken, and remediating regulatory findings • Excellent communication (verbal and written) and organizational skills; working directly with regulators and senior management • Strong research and computer skills, proficiency with Microsoft Office • Strong analytical reasoning, problem-solving, and critical thinking skills • Ability to pay significant attention to detail, multi-task, and meet deadlines • This position requires a minimum of 5 years of experience in mortgage compliance • Bachelors or equivalent experience preferred

🏖️ Benefits

• Medical • Dental • Vision • Accidental Death • Long-Term Disability • Short-Term Disability • FSA • HSA • 401K • Basic Life • Voluntary Life • Paid Parental Leave