Field Service Technician – Installation & Repair, Windows and Doors

🔥 0 minutes ago

☕ Washington – Remote

infoinfo

💵 $24 - $28 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Logo of Cornerstone Building Brands

Cornerstone Building Brands

10,000+ employees

🏗️ Construction

🏭 Manufacturing

Construction • Manufacturing

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories.

📋 Description

• Perform advanced field diagnostics, repairs, and installations of windows and doors • Perform basic repairs, inspections, safety compliance, inventory, vehicle operation, and customer service • Demonstrate expertise in multiple window types and door systems, including repair and replacement techniques • Work with wood, vinyl, aluminum, and various glass types • Use drills, sealants, pry bars, caulk guns, and power tools • Perform diagnostics and provide technical support via phone and email • Conduct water tests according to company protocols and document results using internal software • Evaluate and support field projects using window and door installation practices • Organize and coordinate jobs requiring two or more technicians • Deescalate warranty or service concerns • Perform specialized repairs, including water intrusion fixes, shaped products, and installation diagnostics • Maintain relationships with customers and sales teams through clear communication and accurate documentation • Expand and apply knowledge of company products and industry standards • Travel within the assigned territory daily; overnight travel may be required

🎯 Requirements

• High School Diploma or equivalent required • AAMA Installation Training certification preferred • Valid driver’s license with ability to successfully clear an MVR check • 3–5 years of general construction or building material installation experience preferred • 3–5 years of fenestration manufacturing or installation experience preferred • Proficiency with hand and power tools • Ability to complete advanced diagnostics, repairs, and documentation • Strong understanding of installation practices for windows and doors • Strong verbal and written communication skills • Strong organizational skills to manage multi-technician jobs • Excellent customer service and escalation management skills • Physical stamina and dexterity; ability to lift and carry up to 50 lbs consistently, climb ladders, and work at heights • Ability to prioritize tasks and manage time effectively • Team-oriented, adaptable, and committed to safety and quality • Must be at least 18 years of age to apply

🏖️ Benefits

• Medical, dental, and vision coverage starting on day 1 • 401k • PTO • Paid holidays • FSA • Life insurance • LTD • STD • EAP • Discount programs • Tuition reimbursement • Training • Professional development • Comprehensive benefits for full-time positions • Equal Opportunity Employer

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