Field Service Technician

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $25 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Cornerstone Building Brands

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

🏭 Manufacturing

Construction • Manufacturing

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories.

📋 Description

• Complete all service requests in the assigned territory • Perform field repairs, glass replacements, operational adjustments, and repairs • Conduct field evaluations and inspections • Document work performed for each service call • Review daily appointments with the Service Scheduler for efficient routing • Confirm appointments with customers before arrival • Provide feedback on complete and incomplete service requests • Document requirements for follow-up appointments • Provide technical feedback on product performance and deficiencies • Document operational and design deficiencies gathered in the field • Recommend product modifications • Operate the company vehicle courteously and safely • Maintain parts inventory in the assigned service vehicle • Monitor and restock parts and materials • Communicate with dealers about service issue status and liaise with Insulate and end users

🎯 Requirements

• High school diploma or equivalent • 1–2 years of general construction or building material installation experience preferred • 1–2 years of fenestration manufacturing or installation experience preferred • Knowledge of different window types and how to repair or replace them • Familiarity with glass cutters, drills, sealants, pry bars, caulk guns, and power tools • Knowledge of window materials including wood, vinyl, aluminum, and glass types • Good written skills • Basic computer and CRM systems use required • Ability to climb ladders and lift up to 35 pounds regularly • Physical fitness, comfort with heights, and good hand-eye coordination • Awareness of safety protocols for glass handling, working at heights, and protective equipment • Understanding of building codes and regulations for window installation and repairs • Ability to operate a company vehicle safely and within local laws • Good communication and customer service skills • Valid driver’s license and clean driving record required • Must be at least 18 years of age

🏖️ Benefits

• Work vehicle provided by CBB • Mobile phone provided • Healthcare benefits starting on your first day of work • Competitive pay • Inclusive, collaborative environment • Professional development opportunities • Tuition reimbursement • Generous PTO • Employee discount programs • Medical, dental and vision benefits starting day 1 • Paid holidays • FSA • Life insurance • LTD • STD • 401k • EAP • Training • Professional development