MSO Operations Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63.8k - $83k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Counterpart Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Counterpart Health is an AI-powered physician enablement platform that delivers data-driven, point-of-care insights to support value-based care. Incubated at Clover Health as Clover Assistant, its proprietary machine-learning models ingest data from 100+ sources, integrate with EHRs, and surface prioritized clinical actions to improve post‑hospitalization follow-up, quality (HEDIS) performance, and cost/risk management for payors, ACOs, and primary care practices. The company offers web-based SaaS integrations, flexible partnership models for value‑based care transformation, and patented ML technologies for diagnosis and medication management.

📋 Description

• Serve as a resource and support for team members navigating operational workflows • Monitor and track Payment Exception status, including PE, UST/config, and Tier 3 matters • Attend recurring claims status meetings and follow up on action items • Execute Contract Signature Workflow, including Medication Adherence, Docusign/bilateral, CAQH checks, and preparation for Network Operations handoff • Qualify Growth Leads received through website, direct, Salesforce, and other channels • Monitor and track Contract Signature-to-Activation workflows • Route and triage escalations from field teams to appropriate internal stakeholders • Support provider activation workflows, including intake tracking, documentation readiness, and coordination of go-live steps • Monitor Clover Home Care referrals and other onboarding milestones, proactively flagging delays • Update MSO reporting sources regularly and ensure accuracy and timely completion by deadlines • Maintain dashboards and tracking tools supporting team performance visibility • Attend routine and ad-hoc operational meetings as required • Facilitate document management, storage, and maintenance

🎯 Requirements

• Experience in an administrative or operational support role, preferably within a healthcare or managed care setting • Highly organized with strong time-management skills and ability to manage multiple active workflows simultaneously • Excellent attention to detail, particularly for claims tracking, reporting accuracy, and documentation completeness • Proficiency with Google Sheets, SharePoint, CRM systems, and tools for updating metrics and generating reports • General understanding of healthcare concepts, including HEDIS, claims processing, EHRs, medical billing and coding, reimbursement models, and Medicare/Medicare Advantage (preferred) • Proactive, self-motivated team player who follows through with minimal supervision • Clear communication and effective collaboration across internal teams

🏖️ Benefits

• Competitive base salary • Equity opportunities • Performance-based bonus program • 401k matching • Regular compensation reviews • Comprehensive medical, dental, and vision coverage • No-Meeting Fridays • Monthly company holidays • Mental health resources • Generous flexible time-off policy • Remote-first culture • Learning programs • Mentorship • Professional development funding • Regular performance feedback and reviews • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Paid parental leave for all new parents