Director, Account Development – Americas

🔥 18 hours ago

🤠 Texas – Remote

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💵 $164k - $185.3k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Logo of Coupa Software

Coupa Software

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

📋 Description

• Manage and coach six ADRs across North America and Latin America through weekly 1:1s, call and email reviews, and enablement sessions • Own qualified pipeline creation and contributions to closed-won revenue against targets • Define, track, and defend conversion rates throughout the funnel • Create sequences, talk tracks, objection handling, and persona messaging with Growth Marketing • Design and test AI agents and automation for account research, prioritization, personalization, call coaching, and follow-up • Partner with Marketing Ops, Demand Generation, Account-Based Marketing, and RevOps on routing, scoring, data quality, sequencing, dashboards, and integrations • Shape campaign design, lead handoff, response SLAs, and follow-up standards with Growth Marketing • Align account planning, territory coverage, and handoff quality with Americas Sales leadership • Run capacity and activity models, monthly conversion reviews, and quarterly capacity plans • Test channels, cadences, messaging, and segments and scale data-supported approaches • Recruit, onboard, and ramp ADR talent • Support career paths from ADR into AE, marketing, and customer roles • Adapt coverage for North America and Latin America while maintaining consistent quality standards

🎯 Requirements

• 8+ years in account development, sales development, or inside sales • At least 3 years leading a team • Experience managing a distributed team across North America and Latin America strongly preferred • Track record against pipeline targets in B2B enterprise SaaS • Experience with team attainment, conversion improvements, ramp time, and rep retention metrics • Fluency in Salesforce reporting, dashboards, and spreadsheets • Hands-on experience putting AI agents into a go-to-market workflow • Working knowledge of CRM, marketing automation, sales engagement, intent and account intelligence, conversation intelligence, and data enrichment • Experience building or rebuilding a top-of-funnel operating system, including definitions, SLAs, playbooks, QA, enablement, and team cadence • Executive credibility with CFOs, CPOs, and supply chain leaders at Fortune 1000 and enterprise accounts • Excellent written and verbal English • Spanish or Portuguese proficiency is a plus • Procurement, finance, supply chain, or spend management software experience is a plus • Bachelor’s degree or equivalent practical experience • Appetite to learn the procurement, finance, supply chain, or spend management category

🏖️ Benefits

• Two company-wide paid wellness days off each year • Paid day off on your birthday or another day within your birthday month • 40 hours of paid volunteer time off annually • Free, confidential, 24/7/365 Employee Assistance Program counseling and resources • Business travel protection through Zurich Travel Assist • Monetary referral bonuses for successful referrals • Location-specific comprehensive medical/dental insurance • Location-specific retirement/pension plans • Location-specific life or accident protection

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