Forward Deployed Integrations Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Coursedog

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

☁️ SaaS

🤝 B2B

💰 $90M Private Equity Round - Coursedog on 2023-03

Education • SaaS • B2B

Coursedog is an Intelligent Academic Operations Platform that unifies how higher education institutions manage scheduling, curriculum, catalogs, assessment, and related academic processes. The cloud-native SaaS system syncs with student information systems and other campus tools in real time to streamline curriculum management, academic scheduling, faculty workload, event scheduling, assessment cycles, and catalog publishing. Coursedog is used by colleges and universities to improve operational efficiency, support student success, enable digital modernization, and provide analytics and workflow automation across academic operations.

📋 Description

• Embed with customer accounts as the hands-on technical owner and builder • Own end-to-end environment provisioning for staging and production • Coordinate SIS connectivity setup and establish bidirectional data flow • Configure, test, and validate SIS integrations across multiple SIS variants • Validate data accuracy using test harnesses and sample data • Migrate institutional data at scale • Root-cause merge and integration failures and resolve underlying causes • Manage write-back with backups, controlled merges, staging/production parity, and rollback discipline • Build API-based solutions and automations using REST, JSON, and scripting • Develop custom or non-standard SIS fields and customer-specific data architecture solutions • Conduct technical sessions with customer IT and integration teams • Document runbooks and reusable playbooks and partner with Product and Engineering on product improvements • Create handoff documentation covering integration architecture, validation results, constraints, and custom configurations • Drive adoption, customer referenceability, and product feedback • Deliver accounts that go live correctly and on plan with fewer post-go-live failures • Contribute productized fixes and ensure zero write-back incidents on assigned accounts

🎯 Requirements

• 4+ years of experience in data or integration engineering, solutions engineering, or a forward-deployed technical role • Experience building integrations against complex third-party systems of record, ideally SIS platforms such as Banner, Colleague/Ethos, Workday, or PeopleSoft • Expertise in SIS data structures, data mapping, and ETL concepts • Strong technical skills with REST APIs, JSON and CSV, SQL, and scripting in Python or JavaScript • Demonstrated rigor with production change control, including backups, staging-first testing, and careful handling of live data • Ability to design integration solutions in complex institutional environments • Strong communication skills across technical and non-technical audiences • Ability to work independently in a remote, fast-moving environment and travel to customer sites as needed • Knowledge of higher education operations is a plus • Experience turning repeated manual services work into tooling or product is a plus • Collaborative, customer-first mindset and sound judgment • Higher education domain experience is nice to have • Experience at a company running a forward-deployed engineering model is nice to have • Experience productizing services work is nice to have

🏖️ Benefits

• Healthcare, dental, and vision coverage through Aetna and Guardian • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Safe Harbor 401(k) plan from day one of employment • 4% employer match on total compensation, subject to federal limits • Unlimited Paid Time Off • Remote-first work with flexibility over where and how employees work • Equity grants for all employees, reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents • Birthing parents receive an additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay, up to 12 weeks total