Chief of Staff, Content

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🐻 Alaska, Arizona, +35 more states – Remote

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💵 $163.6k - $248k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Coursera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 $1M Venture Round on 2021-01

Education • eCommerce • SaaS

Coursera is one of the largest online learning platforms in the world, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller. With the mission of providing universal access to world-class learning, Coursera partners with over 250 leading universities and industry partners to offer a wide range of courses, Specializations, Professional Certificates, and degree programs. As of March 2022, it had 102 million registered learners and is utilized by institutions globally for workforce upskilling and reskilling in various fields like data science, technology, and business. Coursera became a B Corp in February 2021.

📋 Description

• Serve as a strategic integrator for the Chief Content Officer, connecting strategy and execution across a major function or business domain • Translate company strategy into functional operating systems connecting priorities, plans, and execution across teams • Drive cross-functional alignment within and adjacent to the Content organization • Design and evolve frameworks for planning, goal-setting, performance tracking, governance, decision-making, and resource allocation • Enable organizational readiness and adaptability while balancing scale with speed • Strengthen the leadership system within the Content organization • Manage and improve the CCO organization’s operating rhythm, including review and action on KPIs • Partner with People, Finance, and Administration on strategic change and improvement initiatives • Drive strategic and operational planning for the CCO organization • Oversee strategic projects, complex ambiguous initiatives, large cross-functional projects, and consensus-building with senior leadership • Lead employee engagement strategy and internal communications • Create cross-functional connections to accelerate decision-making and remove friction • Facilitate strategic meetings, drive action-item follow-through, and represent the CCO in selected meetings and projects • Build relationships with the CCO’s direct reports and other critical-role individuals to identify improvements and define new strategies

🎯 Requirements

• 12-15 years in a business or executive management role • In-depth experience driving results in a Content organization • Extremely versatile, dedicated to efficient productivity • Experience defining, planning, and driving top-level strategic initiatives • Excellent communicator in written and verbal form • Demonstrated experience organizing and directing multiple teams and departments • Proven track record of data-driven approach to complex decision-making • Master’s degree in Business Administration or similar field (preferred) • Experience with data analysis (preferred) • Experience with budget management (preferred) • Consulting experience with a focus on operations management (preferred) • Proven success in a project management role (preferred) • Nimble business mind with a focus on developing creative solutions (preferred) • Strong project reporting skills, with a focus on interdepartmental communication (preferred)

🏖️ Benefits

• Comprehensive health and wellness benefits • Bonus programs • RSU equity programs • Global perks designed to help you grow and thrive • Flexible choice of working from home, an office, or a collaboration space • Opportunities for teams to come together for collaboration, complex problem-solving, and key milestones

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