
1 - 10 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
COVENTEK, INC. is an application management and software analytics services company offering a comprehensive suite of services including software consulting, outsourcing, and staffing solutions. The company is focused on improving business and technology operations through application performance management, DevOps support services, managed IT services, application development, and data analytics. Coventek leverages their expertise in cutting-edge technologies to provide clients with cost-effective solutions and innovative problem-solving strategies. They emphasize long-lasting client relationships by delivering reliable and efficient IT and business solutions.
🔥 13 hours ago
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
🖥 Software Engineer
🚫👨🎓 No degree required
👻 Ghost score 12%
Improve your chances of getting an interview by checking your resume score before you apply.

1 - 10 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
COVENTEK, INC. is an application management and software analytics services company offering a comprehensive suite of services including software consulting, outsourcing, and staffing solutions. The company is focused on improving business and technology operations through application performance management, DevOps support services, managed IT services, application development, and data analytics. Coventek leverages their expertise in cutting-edge technologies to provide clients with cost-effective solutions and innovative problem-solving strategies. They emphasize long-lasting client relationships by delivering reliable and efficient IT and business solutions.
• Configure, customize, enhance, and support the Ivanti Neurons for ITSM platform • Collaborate with business users and technical stakeholders to translate requirements into scalable ITSM solutions • Configure Ivanti workflows, business rules, forms, layouts, business objects, dashboards, reports, and automation • Develop and support Service Request, Service Catalog, Incident, Change/Release, and Knowledge Management modules • Build and support integrations using REST APIs/JSON and other supported methods • Troubleshoot data, workflow, and platform issues • Develop service-management reporting, analytics, and operational dashboards • Use SQL for reporting and troubleshooting • Prepare and maintain technical documentation, workflow diagrams, deployment instructions, and change/release notes • Support system testing, UAT, demonstrations, environment promotion, production deployment, post-production validation, and ongoing support • Participate in Change Advisory Board (CAB) activities and manage ITSM platform change requests through implementation and closure • Collaborate with PM, BA, QA, and development team members in an Agile/CI/CD delivery model with two-week sprint cycles • Perform other assignments as required
• At least two (2) years of hands-on experience configuring, developing, or supporting an enterprise ITSM platform • Experience configuring workflows, business rules, forms, service catalog items, reports, dashboards, and automation • Working knowledge of JavaScript, SQL, REST APIs/JSON, workflow management, and low-code/no-code configuration principles • Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management • Hands-on experience with Ivanti ITSM / Ivanti Neurons for ITSM or ITAM, including familiarity with the Ivanti object model • Comparable development/configuration experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus • Experience with project/package development, version management, environment promotion, and release practices for low-code platforms • Strong SQL skills • Experience with SQL Server Reporting Services (SSRS) preferred • Experience working in Agile/Scrum, CI/CD, or DevOps delivery models • ITIL certification preferred • Strong analytical, troubleshooting, and problem-solving skills • Strong written and verbal communication and stakeholder coordination skills • Ability to collaborate effectively with business users, PMs, BAs, QA, developers, vendors, and technical teams • Ability to manage multiple priorities, document solutions clearly, and work independently within established delivery standards
• Remote work arrangement • Standard work hours of 8:00 AM–5:00 PM
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