Client Success Manager

Job not on LinkedIn

🔥 0 minutes ago

⚜️ Louisiana, Texas – Remote

⚜️ Louisiana – Remote 🤠 Texas – Remote

💵 $86.3k - $129.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🏢 Enterprise

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Enterprise • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• You’ll expand and manage your territory by uncovering new opportunities, guiding clients through business challenges and delivering insights that help dealers make smarter business decisions. • Meet or exceed revenue, retention and referral goals across your assigned territory. • Manage your sales pipeline, maintain accurate forecasts and drive consistent account growth. • Use CRM, sales enablement tools and analytics to identify opportunities and inform strategies. • Build and deepen relationships with key decision-makers at each dealership, serving as a trusted advisor by providing consultative, data-driven recommendations. • Conduct regular business reviews, using market insights and performance data to provide consultative guidance on dealer challenges and opportunities. • Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions. • Identify and pursue cross-sell and upsell opportunities within your portfolio and collaborate with partners in other business units to design and deliver tailored solutions. • Advocate for clients during onboarding and implementation to ensure a smooth experience. • Resolve or route client issues quickly and effectively to the appropriate teams.

🎯 Requirements

• Minimum: A bachelor’s degree with 6 years of experience in a related field. • The right candidate could also have a different combination, such as a master’s degree with up to 4 years of related experience; a Ph.D. and up to 1 year; or 10 years of relevant industry experience. • A valid driver’s license and a safe driving record. • The ability to reside/travel within an assigned sales territory. • Preferred: Experience in the automotive industry or advertising media. • Proven success in a field sales environment. • Strong knowledge of social media, digital advertising and online platforms. • Proficiency with CRM systems and analytic tools.

🏖️ Benefits

• A competitive salary and top-notch bonus/incentive plans. • Exceptional work-life balance, flexible time-off policies and accommodating work schedules. • Comprehensive healthcare benefits, with multiple options for individuals and families. • Generous 401(k) retirement plans with company match. • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. • Professional development and continuing education opportunities. • Access to financial wellness/planning resources.