Mobile Technician Manager

Job not on LinkedIn

🕒 3 days ago

🐊 Florida, Illinois, +6 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $98.3k - $147.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Manage and direct a team of mobile fleet technicians • Coach, mentor, and develop direct reports • Drive team engagement, productivity, customer satisfaction, and revenue growth • Monitor metrics, reports, process documentation, customer service logs, training records, and safety records • Identify customer relationship, service penetration, and market expansion opportunities • Travel frequently to technician and customer locations • Lead meetings with dispatch, parts, billing, and other market functions • Ensure compliance with administrative, DOT, safety, environmental, and regulatory standards • Complete technician onboarding, equipment and tool requests, documentation, and systems access • Lead onboarding and ramp-up of new technicians • Conduct safety audits and Quality Control Inspections • Support monthly budgeting and financial performance management • Execute market-specific growth strategies, including customer acquisition, retention, and service expansion • Collaborate with Client Services and sales teams to maximize technician utilization and revenue opportunities • Assign and coordinate work for responsive, efficient service delivery • Lead safety meetings and reinforce safety processes • Serve as liaison between Cox Fleet and clients • Monitor inventory and ensure technicians have required resources • Recruit, interview, and hire technicians • Work cross-functionally with HR, Parts/Procurement, Fleet Management, IT, and other teams • Operate a company-issued vehicle within the market • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field; alternatives include a master’s degree and 4 years’ experience, a Ph.D. and 1 year’s experience, or 10 years’ experience in a related field • Minimum 3 years’ experience in a people leadership role • Valid state-of-residence driver’s license • Ability to obtain and maintain a Driver Qualification File • Must be at least 21 years old • Must pass a pre-employment drug test • Must be currently authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future • Strong coaching, mentoring, performance management, and change leadership skills • Ability to build team engagement and accountability while driving business outcomes • Ability to coordinate cross-functional efforts in a fast-paced market environment • Sense of urgency, ownership, and entrepreneurial mindset • Ability to learn and use dispatching software, reporting tools, Workday, Salesforce, Kronos, and Power BI

🏖️ Benefits

• Flexible vacation with pay • Seven paid holidays annually • Up to 160 hours of paid wellness annually for employees or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid sick leave • Flexible vacation/wellness days and/or PTO • Additional compensation may include an incentive program • Company-issued service trucks, tools, equipment, and systems access