Roadside Event Specialist II

Job not on LinkedIn

🔥 1 minute ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

🎪 Events

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Handle day-to-day operational needs of Major Events according to current major event requirements • Handle high-dollar repair approvals and service provider payouts • Handle internal and customer approvals, document and picture emailing, accidents, police impounds, high-level equipment recoveries, and customer campaigns • Ensure timely and accurate responses for repairs and other customer equipment instructions • Ensure estimates are handled timely and accurately • Ensure COD invoice payments are handled timely and accurately • Communicate directly with customers, drivers, service providers, and co-workers • Consult with the Roadside Events Supervisor and/or Roadside Event Senior/Lead when issues arise • Ensure customer protocol is followed according to customer criteria • Proactively update drivers, customers, and service providers • Ensure correct billing is selected and communicated to service providers • Perform other duties and projects assigned by management • Project a positive image for FleetNet America with internal and external customers and employees

🎯 Requirements

• High School Diploma or GED Certificate, required • Minimum one year in previous role of New Call/Follow up Dispatcher II • Proficient in Microsoft Office Suite • Proficient computer and phone skills, including fast typing, data entry, word processing, and email • Ability to multitask while talking and typing information simultaneously • Flexibility with schedule • Great communication skills by phone, email and in person • Good computer and organizational skills • Ability to handle multiple projects with a high volume of events while retaining a high sense of urgency • Must clear a pre-employment drug test • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in future

🏖️ Benefits

• Minimum of 6.67 hours of paid time off every month • Seven paid holidays throughout the calendar year • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid sick leave • Flexible vacation/wellness days and/or PTO