Senior Manager, Business Process Design & Improvement

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $122.6k - $204.4k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Oversee delivery and support for process excellence • Engage business leaders to anticipate business needs and drive decision-making through process improvements, best practices, continuous improvement, metrics, and end-to-end process governance • Lead Cox Fleet process design, improvement, standardization, and optimization across the business • Support strategic transformation initiatives, including acquisitions, integrations, and executive-sponsored projects • Develop plans, drive objectives, collaborate with business stakeholders, and align resources • Execute day-to-day activities of Cox Fleet transformation programs • Identify efficiencies and optimize people, process, and technology solutions across Cox Fleet functions • Lead benchmarking studies and competitive intelligence assessments, including ongoing target setting • Partner with Business Intelligence teams to build metrics and performance-management strategy and culture • Design and embed continuous process-improvement and end-to-end process-assessment approaches • Own process standards covering data, reporting, systems security, compliance, controls, change management, and process excellence • Drive governance and business-partner relationships with internal stakeholders • Develop and implement group goals, policies, priorities, and procedures with Operations and other stakeholders • Govern, prioritize, and adjudicate technology enhancements and support the roadmap of solutions with Technology • Work with internal and external auditors as needed • Perform special projects as required

🎯 Requirements

• Bachelor’s degree in a related discipline and 8 years of relevant experience; alternatives include a master’s degree and 6 years’ experience, a Ph.D. and 3 years’ experience, or 12 years’ experience in a related field • 7+ years of experience with consulting, continuous improvement, project management, or other relevant disciplines highly preferred • Proven ability to influence and collaborate at the highest levels of corporate management • Experience with continuous improvement and project management • Experience driving organizational change, including large-scale transformation initiatives • Proven track record leading high-performing teams with tight deadlines and improving efficiencies • Proven ability to deliver high levels of customer service • Demonstrated financial analysis strength • Experience managing large-scale, high-volume systems and multiple functions • Excellent oral and written communication • Must be open to travel around 25%, with additional travel if necessary • Must clear a pre-employment drug test • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future • Six Sigma Green Belt and/or PMP is a plus

🏖️ Benefits

• Flexible vacation with pay • Seven paid holidays throughout the calendar year • Up to 160 hours of paid wellness annually for the employee or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO • Reasonable accommodations for qualified applicants or employees with disabilities