Supervisor, Dispatch

Job not on LinkedIn

🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $67.1k - $100.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Lead the Roadside/Transportation Breakdown team’s operational performance • Support employee development and motivate breakdown specialists • Maintain high service standards across the call center • Coach the team on dispatch timeliness, phone metrics, and operational efficiency • Provide personalized training, development, and motivation • Ensure compliance with company procedures • Step in when needed to ensure high-quality event handling • Adjust schedules and manage shifting priorities • Collaborate with teams throughout the organization

🎯 Requirements

• High School Diploma/GED and 5 years’ experience in a related field (Transportation, Call Center) • Alternative qualification: bachelor’s degree in a related discipline and 3 years’ experience in a related field • Alternative qualification: master’s degree and 1 year of experience • Alternative qualification: Ph.D. and up to 1 year of experience • Strong knowledge of MS Office • Excellent communication skills to work effectively with teams throughout the organization • Pre-employment drug test required; no marijuana testing currently administered for this position • Must currently be authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT or visa sponsorship now or in future

🏖️ Benefits

• Flexible vacation with pay • Seven paid holidays • Up to 160 hours of paid wellness annually for the employee or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid sick leave • Flexible vacation/wellness days • PTO • Reasonable accommodations for qualified applicants or employees with disabilities