Intake Specialist

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🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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CoxHealth

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1906

🏥 Healthcare

🧘 Wellness

📚 Education

Healthcare • Wellness • Education

CoxHealth is a regional, not-for-profit integrated health care system serving southwest Missouri, operating hospitals, urgent care centers, clinics, specialty services (including cardiology, cancer care, orthopedics, neurology, and pediatrics), home health, and ancillary services. With hundreds of physicians, extensive outpatient locations, training and residency programs, and community-focused patient resources, CoxHealth provides comprehensive clinical care, patient support services, and health education to individuals and families across the Ozarks.

📋 Description

• Receive incoming requests for durable medical equipment items and services • Obtain or validate information needed to provide correct items/services and meet funding source coverage requirements • Review clinical documentation • Verify and pursue appropriate physician orders based on eligibility • Accurately enter information into patient records • Communicate with referring facilities, provider offices, patients, and families • Act as a liaison regarding DME items and services • Handle a varied caseload covering all DME items and services • Develop working relationships with hospital case management staff, primary care offices, and CoxHealth at Home teammates • Work independently while following established protocols • Collaborate with teammates to meet patients’ needs in a timely manner

🎯 Requirements

• High School Diploma or Equivalent • 1 year healthcare or customer service experience • Ability to deal effectively and courteously with patients, families, coworkers, physicians, and community resources • Empathetic attitude toward sick and elderly patients • Strong problem-solving skills • Ability to prioritize shifting caseloads with multiple time-sensitive needs • Impeccable follow through • Ability to work independently with access to reference materials, supervisors, and coworkers • Medical terminology would be extremely helpful • Working knowledge of insurance reimbursement would be helpful • Ability to work effectively as part of a team • Proficiency in Microsoft Office suite • Flexibility and adaptability to procedural changes • Licensure/Certification/Registration: N/A

🏖️ Benefits

• Medical, Vision, Dental • Retirement with Employer Match • Benefits available for employees working 20+ hours/week • 20+ additional benefits listed by the employer