Solutions Architect

🕒 September 15

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cprime, Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Lead technical discovery with customers and understand business objectives, architecture, requirements, constraints and dependencies • Translate customer requirements into Atlassian solution architectures and implementation approaches • Produce estimates for implementation work, including fixed-price engagements • Identify technical, delivery and commercial risks before commitments are made • Support sales opportunities through workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work • Build trusted relationships with customer stakeholders • Collaborate with sales and delivery teams to ensure sold solutions can be delivered successfully • Maintain current knowledge of Atlassian products, platform capabilities, ecosystem developments and Marketplace applications • Provide technical leadership across Jira, Jira Service Management, Confluence and the wider Atlassian platform • Advise on architecture, configuration, integration, migration, security, governance and operating model considerations • Design solutions using standard Atlassian capabilities while avoiding unnecessary customisation and technical debt • Validate solution approaches, support demonstrations and proof of concepts, and provide technical guidance during implementation • Shape assessments, discovery engagements and initial implementations toward valuable follow-on work • Partner with the Atlassian Growth and Sales teams from early customer conversations through delivery-ready Statements of Work

🎯 Requirements

• Significant experience designing and delivering Atlassian solutions in complex customer environments • Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem • Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches • Experience estimating professional services engagements and defining assumptions, dependencies, exclusions and scope boundaries • Strong understanding of fixed-price delivery risk and commercially credible estimates • Experience supporting pre-sales activity including solution workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work • Strong client-facing communication skills with technical and senior business stakeholders • Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs and implementation implications • Practical understanding of Atlassian implementation challenges including migration, integrations, data, security, governance, configuration and adoption • Ability to work with sales, delivery and engineering teams across opportunity shaping, estimation, contracting, handover and implementation • Ability to operate independently across multiple opportunities • Ability to shape solutions for distributed teams and capability centres • Atlassian certifications relevant to the role (desirable) • Experience with Jira Align, Rovo, Atlassian Cloud migrations, enterprise-scale transformation programmes, Agile, SDLC, ITSM, SAFe or ITIL (desirable)

🏖️ Benefits

• Flexibility to work • Opportunities to collaborate • Opportunities for personal development • Equal opportunity and diversity commitment • Special accommodations during the recruitment process • Flexible work arrangements (remote work)