Accounts Payable / Account Manager

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🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $35 - $45 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Crawford Hoying

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🏠 Real Estate

🤝 B2B

Real Estate • Construction • B2B

Crawford Hoying is a vertically-integrated company dedicated to shaping the future through the development of exceptional neighborhoods that foster community. With a diverse portfolio that includes mixed-use for-rent and for-sale residential, office, retail, hotel, industrial, senior living, and student housing, Crawford Hoying has been a full-service provider in real estate for over two decades. They focus on developing, building, and managing vibrant communities rich with diverse interactions among people and businesses.

📋 Description

• Collect cash for open Accounts Receivable while following up regularly with customers until payment resolution is achieved. • Research Accounts Receivable issues, reconcile payment remittances, and promptly resolve billing or account discrepancies. • Minimize bad debt write-offs and maximize cash receipts while maintaining a professional, customer-focused approach with internal and external customers. • Follow Accounts Receivable strategies and complete tasks such as on-account cash applications, escalations, credit reviews, and related work within expected service levels. • Lead and host conference calls to resolve past-due issues and communicate effectively with customer Accounts Payable supervisors, managers, and directors. • Perform root cause analysis on customer issues and identify opportunities for process improvement. • Negotiate significantly past-due balances through payment plan or settlement processes when appropriate. • Summarize and present findings from account reconciliations to customers and internal Crawford Hoying teams. • Provide internal and external customers with ad hoc reporting, statements, and account information as needed. • Escalate problems or concerns to the Team Lead when additional support or resolution is required.

🎯 Requirements

• 2+ years of relevant experience in accounts receivable, billing, general accounting support, customer service, or a related business function. • 1+ year experience using Microsoft Excel, Word, and Outlook. • 1+ year experience with data entry or processing in financial or enterprise systems such as SAP, Oracle, QuickBooks, or similar platforms. • Associate degree or coursework in Accounting, Finance, or Business Administration. (Preferred) • Experience using an ERP system for financial transactions, such as SAP or Oracle. (Preferred) • Prior experience working in a high-volume billing, collections, or receivables environment. (Preferred) • Experience in customer service or support roles within a finance-related function. (Preferred) • Knowledge of basic collections practices or cash application processes. (Preferred)

🏖️ Benefits

• Collaborative and inclusive company culture. • Flexible PTO and paid holiday schedule. • Competitive benefits package, including company-sponsored wellness programs. • Retirement plan options with company match. • Opportunities for professional growth and career development. • Employee discounts and additional company benefits.