Account Manager

🕒 January 24

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Fidus Systems

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🚀 Aerospace

📡 Telecommunications

🔧 Hardware

Aerospace • Telecommunications • Hardware

Fidus Systems is a company that provides comprehensive electronic and hardware design services to electronics manufacturers. They specialize in FPGA design, ASIC design, verification, and validation, with capabilities in embedded software, hardware, PCB layout, signal and power integrity, and mechanical and thermal design. Fidus Systems is skilled in working with leading technologies like AMD and Intel, transforming concepts into high-reliability products for high-demand industries such as aerospace, telecommunications, medical devices, and consumer electronics. The company is known for helping clients accelerate complex designs through its expert capabilities and flexible engagement models.

📋 Description

• Manage a portfolio of assigned accounts within the territory, acting as a primary point of contact in partnership with the BDM. • Execute structured account touch plans (email, calls, LinkedIn, events) to increase contact coverage, build relationships, and maintain top of mind awareness of Fidus. • Support pipeline creation by qualifying inbound leads, following up on marketing campaigns, and booking discovery meetings for the BDM. • Participate in discovery and technical scoping calls, capturing customer requirements and documenting next steps and actions. • Collaborate internally with engineering, project management, pre-sales and marketing to gather information, build presentations, and respond to proposals and RFPs. • Track account activity, contacts, opportunities, and tasks in CRM with high data quality and discipline. • Monitor customer satisfaction on active projects, help identify issues early, and route them to the right internal owner for resolution. • Identify expansion opportunities (new projects, new business units, cross sell of additional Fidus capabilities) and bring these to the BDM for strategy and closure. • Contribute to account plans, account mapping, and territory reviews, including simple revenue and activity reporting. • Continuously develop knowledge of Fidus services, target industries (e.g., aerospace/defence, medtech, semiconductor), and competitive landscape.

🎯 Requirements

• Minimum 2 years of experience in B2B sales, account coordination, inside sales, or customer-facing roles, ideally in technology, engineering services, or electronics. • Strong relationship-building and customer service skills; comfortable engaging engineers, procurement, and management stakeholders. • Excellent verbal and written communication skills, including meeting notes, follow-up emails. • Strong organizational and time-management skills; able to manage multiple accounts, tasks, and deadlines. • Comfortable using CRM and productivity tools (e.g., Salesforce/HubSpot, Excel, PowerPoint, LinkedIn Sales Navigator). • Interest in learning complex technical concepts around complex engineering design services.