Benefits Administrator Trainer

Job not on LinkedIn

🔥 0 minutes ago

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

Where this job comes from

Posted on CRC Insurance Services's careers page ↗CRC Insurance Services's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of CRC Insurance Services

CRC Insurance Services

1001 - 5000 employees

Founded 1982

🏨 Hospitality

🏭 Manufacturing

📦 Logistics

Hospitality • Manufacturing • Logistics

CRC Insurance Services is a comprehensive insurance brokerage firm specializing in wholesale insurance solutions. They offer a broad range of services including property, casualty, and professional liability coverage, focusing on providing tailored solutions for various industries such as construction, healthcare, and environmental sectors. By leveraging extensive market access and expert knowledge, CRC aims to meet the unique needs of its clients, ensuring they receive optimal insurance protection and support.

📋 Description

• Manage the broker experience throughout new build and renewal processes • Collaborate with pre- and post-sale/service groups as a point of contact throughout implementations • Conduct initial training and intake meetings with sales, brokers, and BenAdmin teams • Gather missing information, identify obstacles, set expectations, establish trust, and build broker relationships • Demonstrate knowledge of CRQS, AWS, BenAdmin products, and their integrations • Deliver adaptive technical training, client demos, and virtual or in-person education • Analyze client business needs and pain points and recommend technology solutions • Monitor, document, and evaluate broker group-build progress using internal tools • Provide update communications throughout the build process • Partner with departments to enhance broker experiences and participate in projects and meetings • Provide timely, thorough, and appropriate customer service to internal and external customers • Contribute to training materials, tools, documents, and Standard Operating Procedures • Participate in User Acceptance Testing for new development tools and processes • Enhance sales strategies for assigned markets through technology expertise

🎯 Requirements

• Degree in a technology-based field, or HS diploma/GED with 3–4 years working with technology software • Minimum of three years of related experience in group health insurance, BenAdmin, broker agencies, carriers, or group benefits insurance • Outstanding verbal and video presentation skills • Positive attitude toward customer service; solution-oriented and able to deal with ambiguity • Ability to professionally articulate clearly and conversationally • Ability to compose clear, concise, professional correspondence and response letters/emails • Ability to work in a team environment and build strong cross-functional relationships • Competent PC skills and proficiency in MS Office products and web browsers • Proficient in conducting technical product demo/training sessions regularly • Ability to easily learn new systems, applications, and technology • Ability to manage workload across many stages of process management • Ability to manage deadlines effectively • Excellent research and problem-solving skills with strong attention to detail • Ability to organize workload, priorities, and activities according to a regular business cadence • English language fluency required • Ability to work overtime and occasionally longer hours/weekends during peak periods • Ability to travel occasionally for meetings, not to exceed 10%

🏖️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays • Vacation and sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Remote work schedule • Employee growth and development opportunities

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