Claims Director – Professional Liability

🔥 17 hours ago

🦌 Connecticut, Florida, +10 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $140k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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CRC Insurance Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🏨 Hospitality

🏭 Manufacturing

📦 Logistics

Hospitality • Manufacturing • Logistics

CRC Insurance Services is a comprehensive insurance brokerage firm specializing in wholesale insurance solutions. They offer a broad range of services including property, casualty, and professional liability coverage, focusing on providing tailored solutions for various industries such as construction, healthcare, and environmental sectors. By leveraging extensive market access and expert knowledge, CRC aims to meet the unique needs of its clients, ensuring they receive optimal insurance protection and support.

📋 Description

• Maintain active oversight of open claims and incident reports • Drive regular communication with carrier claims departments and adjusters • Communicate significant claim developments to Negley management and underwriting personnel • Review open files and challenge claim handling when appropriate • Identify issues requiring escalation • Maintain visibility into claim status, litigation strategy, reserves, settlement activity, coverage concerns, and emerging loss trends • Serve as Negley's primary claims liaison with carrier partners, brokers, insureds, defense counsel, and other stakeholders • Translate claims intelligence into stronger underwriting decisions, improved account management, better service, and enhanced portfolio performance • Develop and implement strategic plans and policies for claims operations • Provide leadership and guidance to claims managers and teams • Oversee complex claims cases and ensure resolution aligns with company standards and regulatory requirements • Monitor claims metrics, identify trends, assess performance, and recommend process improvements • Collaborate with underwriting and risk management teams • Manage department budgets, resources, and staffing • Ensure compliance with state and federal claims regulations • Build and maintain relationships with reinsurers, legal teams, and external vendors

🎯 Requirements

• Bachelor's degree in Business, Insurance, or related field • Demonstrated experience with professional liability, general liability, or other specialty liability claims • 5+ years of leadership experience in a claims management capacity • Proven track record of implementing strategic initiatives and process improvements in claims operations • Experience with insurance carrier claims departments, adjusters, brokers, insureds, and senior management • Strong understanding of insurance coverage, litigation management, reserving, settlement strategy, defense counsel oversight, and claims operations • Proven ability to analyze claim information, identify material issues, drive follow-up, and communicate implications to underwriting and executive leadership • Strong leadership, judgment, negotiation, analytical, organizational, and written and verbal communication skills • Strategic thinking with a focus on operational efficiency and risk management • English language fluency required • Preferred: Experience with behavioral healthcare, healthcare liability, human services, or other specialty casualty risks • Preferred: Knowledge of professional liability, general liability, directors and officers liability, sexual misconduct liability, and related specialty coverages

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays • Vacation days • Sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Additional incentive pay