Claims Team Manager – Construction Defect

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🏈 Alabama, Florida, +3 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🏈 Ohio – Remote 🌴 South Carolina – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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CRC Insurance Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🏨 Hospitality

🏭 Manufacturing

📦 Logistics

Hospitality • Manufacturing • Logistics

CRC Insurance Services is a comprehensive insurance brokerage firm specializing in wholesale insurance solutions. They offer a broad range of services including property, casualty, and professional liability coverage, focusing on providing tailored solutions for various industries such as construction, healthcare, and environmental sectors. By leveraging extensive market access and expert knowledge, CRC aims to meet the unique needs of its clients, ensuring they receive optimal insurance protection and support.

📋 Description

• Supervise and lead a team of claims adjusters and specialists, ensuring performance objectives and quality standards are met • Review and approve coverage analysis on claims within delegated authority and escalate as necessary • Provide technical guidance, coaching, and mentorship to team members • Monitor workflow, allocate resources, and resolve escalated issues to maintain service-level agreements • Ensure compliance with applicable laws, industry regulations, and internal policies for all claims activities • Collaborate with internal stakeholders to identify process improvements and implement best practices for claims handling • Analyze claims data to identify trends, manage risk exposure, and recommend strategic initiatives • Conduct performance evaluations and contribute to workforce planning, including hiring, training, and succession management • Manage Construction Defect claims and drive efficient claims resolution to achieve business objectives and customer satisfaction

🎯 Requirements

• Bachelor’s degree in insurance, business administration, or a related field, or equivalent work experience • 5 or more years of claims handling experience, including at least 2 years in a supervisory or team lead role • Proven track record managing complex and high-severity claims across multiple lines of business • State adjuster license where required or ability to obtain within specified timeframe • Professional insurance certification such as CPCU or AIC preferred • Claims investigation and analysis • Regulatory compliance knowledge • Leadership and people management • Conflict resolution and decision-making • Communication and negotiation proficiency • Data analysis and reporting • Process improvement and workflow management • Customer service orientation • English language fluency required

🏖️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Company holidays • Vacation and sick days • New parent leave • Restricted stock units for eligible positions • Deferred compensation plan for eligible positions • Learning and leadership development programs • Competitive compensation • Retirement plans • Support for physical, emotional, financial, social, and professional well-being