Senior Marketing Operations Manager – BizTech

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

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Crescendo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

💰 $50M Series C - Crescendo on 2024-10

Artificial Intelligence • SaaS • B2B

Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.

📋 Description

• Tackle complex Marketing initiatives across the Go-To-Market funnel • Partner with Leaders in Marketing and Sales to identify growth opportunities • Manage and optimize HubSpot and its interaction with Salesforce • Define and uphold data governance across marketing systems • Drive the evolution of pipe gen processes and marketing tech stack

🎯 Requirements

• 7+ years in GTM Strategy & Ops, Marketing Operations BizTech • Experience changing operational data into strategic narratives for senior leadership • Strong analytical, system design, and documentation skills • Hands-on experience administering Hubspot, Salesforce, Clay and Apollo • Proven ability to design automated workflows and processes • Fluency in AI-driven tools to enrich data • Direct communicator with operational discipline • Comfortable with ambiguity in high-growth environments

🏖️ Benefits

• Equal-opportunity workplace • Valuing diversity, inclusion, equity, and belonging • Reasonable accommodations for individuals with disabilities