Crisis Connections
201 - 500 employees
Mission: To foster resilience and wellbeing for all by connecting people to accessible and compassionate support.
211 Supervisor
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Crisis Connections
201 - 500 employees
Mission: To foster resilience and wellbeing for all by connecting people to accessible and compassionate support.
📋 Description
• Lead, coach, and mentor staff to ensure excellent service delivery • Provide real-time feedback and conduct regular performance check-ins • Monitor call center performance (service levels, call volume, response times) and drive improvements • Support hiring, onboarding, and ongoing staff training • Partner with leadership to implement operational and strategic improvements • Help ensure proper staffing and smooth day-to-day operations
🎯 Requirements
• Supervisory experience (required) • Contact center or similar experience (strongly preferred) • Strong communication, coaching, and leadership skills • Ability to analyze performance metrics and problem-solve effectively • Excellent organization and time management skills • Comfort working with systems and technology (CRM/contact center tools a plus)
🏖️ Benefits
• Health insurance • Paid time off • Professional development opportunities
Apply NowSimilar Jobs
🔥 7 minutes ago
Supervisor, Practice Coach providing support to health care teams to achieve quality improvement goals. Leading practice coaches and ensuring effective delivery of care for patients and clinicians.
🔥 14 hours ago
Region Supervisor overseeing the Account Management team at Avesis, a leading dental and vision benefits administrator. Responsible for operational leadership and high-quality service delivery to strategic employer groups.
🔥 14 hours ago
Supervisor managing enterprise coding staff for West Virginia's largest healthcare system. Ensuring compliance with federal and state coding healthcare rules and regulations.
🔥 16 hours ago
Audit Supervisor for Sysco leading audits across operational and financial audits. Audit team's coaching, mentorship and continuous improvement of methodologies are vital.
🕒 Yesterday
TTx
11 - 50
EHS Supervisor managing day-to-day operations and compliance of health and safety operations in the railcar industry. Requires travel and offers remote opportunities for candidates in specified metropolitan areas.
