Sales Account Management Specialist

Job not on LinkedIn

🕒 October 8

🤠 Texas – Remote

infoinfo

💵 $87.4k - $138.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

Where this job comes from

Posted on Critical Project Services's careers page, not through a job board

First seen by Remote Rocketship October 8

Logo of Critical Project Services

Critical Project Services

201 - 500 employees

🏗️ Construction

🔧 Hardware

⚡ Energy

Construction • Hardware • Energy

Critical Project Services is a turnkey data-center infrastructure provider (branded in the supplied text as "Integra"/"Integra Mission Critical") that designs, manufactures, builds, commissions, and services modular and traditional mission-critical data center facilities. They emphasize a vertically integrated model that controls supply chain and manufacturing to accelerate deployment timelines, improve predictability, and manage cost and risk. Their capabilities cover site selection and in-house design, modular manufacturing, full on-site construction, commissioning, and ongoing field support and maintenance; the text cites delivery metrics such as over 4 GW deployed, 650+ projects completed, and an average 1. 2 PUE. Locations named include Dallas, Sterling (VA), Akron (OH), Houston, Harrow (ON), and London.

📋 Description

• Maintain accurate CRM account records, including profiles, contacts, activities, opportunities, renewal dates, account health indicators, and follow-up actions • Document customer conversations, meeting notes, decisions, next steps, account changes, contracts, and key business details • Organize and update account plans, customer profiles, status summaries, renewal notes, support history, and internal reference materials • Use CRM, Microsoft Excel, PowerPoint, Teams, shared workspaces, document repositories, dashboards, and task-tracking tools to support account maintenance • Track open issues, customer engagement, pipeline updates, renewals, and action items • Create, update, and distribute reports, dashboards, account summaries, presentations, proposals, and executive-ready materials • Monitor account data quality and resolve documentation gaps across tools and repositories • Coordinate with sales, customer success, operations, finance, and technical teams • Prepare agendas, meeting notes, follow-up summaries, and action-item trackers for customer meetings and business reviews • Support standardized workflows for CRM updates, document storage, account reviews, renewal tracking, and internal account handoffs

🎯 Requirements

• Bachelor’s degree or equivalent experience in Business, Communications, Information Management, Operations, or a related field • 2+ years of experience supporting account management, customer success, sales operations, client services, or account administration • Experience maintaining CRM data, account documentation, customer records, reports, dashboards, or shared account repositories • Strong attention to detail when entering, updating, and validating account information • Ability to maintain organized account documentation, notes, reports, and reference materials • Experience tracking follow-ups, renewal dates, account changes, and action items across multiple systems • Proficiency with CRM platforms, Microsoft Excel, PowerPoint, Teams, shared workspaces, document repositories, dashboards, and task-tracking tools • Ability to follow standardized workflows, maintain data hygiene, and support process consistency across account-management systems

🏖️ Benefits

• Performance-driven rewards with incentive opportunities • Medical, dental, and vision coverage • Life and disability insurance programs • Voluntary benefits options • Generous paid time off • Education assistance and tuition support • Retirement and savings programs

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