Manager, NFST

🕒 August 16

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Manage the Non-Funded Support Team • Oversee daily responsibilities to ensure timely review and approval of disposition requests and compliance support cases • Participate in the Risk Management lifecycle by creating, updating, and managing JIRA tickets • Conduct research, root cause analysis, corrective action implementation, UAT, and post-implementation validation testing • Provide oversight to LOS pipelines to ensure correct disposition and folder placement • Build and maintain mechanisms for managing key ECOA compliance events and timely disposition • Serve as primary point of contact for new product and LOS implementation • Conduct testing to ensure compliance and accuracy • Support audits, examinations, monitoring, and compliance inquiries related to ECOA, FCRA, and adverse action • Draft narratives and create data sets for regulatory reviews • Ensure adverse action and incompleteness notices meet regulatory compliance requirements • Act as a policy and procedure subject matter expert for ECOA, FCRA, and adverse action • Review and approve disposition requests from sales teams • Manage NFST compliance support cases, including reactivations and file-dispositioning issues • Adapt to changing regulations, new product implementations, and evolving compliance requests • Perform additional responsibilities as required

🎯 Requirements

• Bachelor’s degree and/or equivalent combination of education/experience • Minimum 3 years of experience in the mortgage industry • Minimum 2 years of experience in a compliance and/or risk role • Minimum 1 year of experience managing teams, including reviewing and approving team outputs • Experience creating and analyzing data sets for audits and regulatory compliance • Experience acting as a key stakeholder for audits, exams, and compliance inquiries • Working knowledge of JIRA • Working knowledge of ECOA (Equal Credit Opportunity Act), FCRA (Fair Credit Reporting Act), adverse action regulations, and related policies and procedures • Familiarity with applicable LOS, including Encompass, NFTYDoor, Figure, and Quantum Reverse • Excellent communication and collaboration skills • Excellent analytical and problem-solving skills • Excellent attention to detail, prioritization, and time management skills

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Career development opportunity