Strategic Business Manager

🔥 0 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Day Wireless Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1969

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Day Wireless Systems is a provider of communications, security, and related services and hardware. They sell and service two-way radios, portable and mobile radios, radio accessories, repeaters, MOTOTRBO/Motorola solutions, broadband PTT devices, satellite phones, headsets, paging systems. They provide security solutions including Avigilon video, access control, body-worn cameras, VMS, analytics, concealed weapons detection, license plate recognition, mass notification, and incident management. They design and install DAS/BDA in-building solutions, broadband networking, point-to-point microwave, wireless gateways, tower construction and leasing, site management, and tower services. They offer system design, project management, installation, maintenance, FCC licensing, RF field services, vehicle upfitting, rentals, and certified service centers. They serve public safety, government, fire & rescue, law enforcement, healthcare, construction, data centers, utilities, transit, hospitality, and manufacturing. They operate across multiple US states and internationally with over 500 employees per their site. They are a Motorola Solutions dealer and provide enterprise-grade communications and security ecosystems for critical communications, public safety, and commercial customers.

📋 Description

• Own one or more Strategic or Global Accounts and represent the customer inside the company • Develop assigned accounts, own the sales process, and remain accountable for quality and delivery outcomes • Carry a personal revenue/quota target and own forecast accuracy • Manage multi-level client relationships, support staff, vendors, indirect customers, and jurisdictional rules, licensing, and compliance • Identify and pursue expansion, renewal, and cross-sell opportunities • Own the sales process from opportunity through contracting, including proposals and pricing within approved authority • Oversee handoff into design, installation, and maintenance • Execute installation and service through Systems Technicians and technical staff • Monitor delivery performance against SLAs and client expectations • Directly manage account-team staff, set performance expectations, and provide coaching and direction • Recommend staffing and structure changes as accounts grow • Serve as first escalation point for client, delivery, or internal issues • Escalate issues beyond authority to the VP, Global & Strategic Accounts • Coordinate with peer Strategic Business Managers and dedicated technical delivery teams • Report directly to the Director or VP, Global & Strategic Accounts

🎯 Requirements

• Bachelor's degree in Business, Engineering, or a related field, previous high level and equivalent sales or service management, or equivalent combination of education and experience • 5+ years in strategic/enterprise account management, service, or sales leadership with a track record of carrying and meeting quota • Experience managing multi-site client relationships; 20+ locations preferred • Experience directly managing a multi-disciplinary team • Systems integration, security, or telecommunications industry experience preferred • Familiarity with CRM/ERP and project/service management systems • Driver's License required • Willingness to travel to client sites as required

🏖️ Benefits

• Can telecommute / work remotely 100% of the time • Opportunity to grow and transfer within many locations and business divisions • Equal opportunity employment