Manager, Jobs – National

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Best Buddies International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🤝 Non-profit

🌍 Social Impact

💰 $2.5k Grant - Best Buddies International on 2025-01

Non-profit • Social Impact

Best Buddies International is a nonprofit organization dedicated to ending the social, physical and economic isolation of people with intellectual and developmental disabilities (IDD). Founded in 1989 by Anthony K. Shriver and headquartered in Miami, FL, Best Buddies runs programs including one-to-one friendships, integrated employment, leadership development, inclusive living, and family support. It operates in all 50 U. S. states and nearly 50 countries, has over 4,000 chapters, reaches more than 1. 5 million people, and is a 501(c)(3) organization.

📋 Description

• Serve as a national resource to Best Buddies Jobs staff through field support, coaching, problem solving, and training assistance • Partner with state and local Jobs teams to strengthen job development, employer engagement, participant support strategies, relationship management, and program operations • Assist the Director, Jobs with overall program strategy, qualitative and quantitative goals, recurring team meetings, and performance data tracking • Provide coaching, consultation, technical assistance, and problem-solving related to participant services, employer engagement, job development, retention, service delivery, and program operations • Support job placement, retention, fading, and employer stewardship efforts • Facilitate communication between state teams and the national Jobs team • Identify support and training needs and provide guidance on complex participant, employer, and program implementation challenges • Monitor trends, barriers, and emerging needs and develop recommendations and targeted support strategies • Support state-specific Jobs program audits through training and guidance on compliance, documentation, and best practices • Support onboarding and professional development opportunities for Jobs staff • Conduct field visits to assess program implementation, provide hands-on coaching, and identify staff development opportunities • Develop and implement a Jobs staff training curriculum • Design and facilitate training sessions at organizational conferences and staff development events • Develop, coordinate, and deliver virtual and in-person training, boot camps, learning resources, and coaching supports • Refine and enhance training materials • Train staff on Salesforce utilization and provide ongoing support • Review and update forms and materials to reflect current procedures and style guidelines • Establish partnerships with third-party training organizations • Assist with establishing new Best Buddies Jobs program locations, including licensure navigation, case file and procedural setup, staff hiring, initial job development, and staff training

🎯 Requirements

• Bachelor’s degree or a minimum of 3–4 years’ experience with project management and coaching/mentoring staff • 1–2 years of direct supervisor experience preferred • Best Buddies program experience or integrated employment/job coaching experience preferred • Strong project management skills, including planning, analysis, decision making, and problem solving • Ability to multitask • Ability to gain information and insight through questioning/probing and observation of staff in the field, analyze information, and provide meaningful feedback • Excellent presentation skills • Excellent written communication and editing skills • Proficiency with Microsoft Office • Comfortable engaging with people with IDD • Comfortable with frequent national travel and willing to work evenings and weekends as necessary • Approximately 10–15% travel

🏖️ Benefits

• Comprehensive and generous benefits program • Financial security benefits • Health and wellness benefits • Time off