Enterprise Renewals Specialist

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🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $86k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Protect and grow Annual Recurring Revenue (ARR) by supporting Strategic and Enterprise Field Sales teams in securing renewal contracts before expiration • Collaborate on renewal strategy and drive commercial Renewal/Flex alignment • Support expansion strategies around renewals, including Flex, Reflex, and upsell • Drive smooth renewal execution and close processes, including commercial negotiations, price uplift capture, and Renewal-to-Flex conversion • Review, prepare, and present renewal sales offers 90–120 days before contract expiration • Own contract processes and Flex activations • Research customer license purchases and utilization and recommend renewal proposals • Structure renewal scenarios, including Flex conversions, consolidations, and module upgrades • Serve as a subject matter expert on subscription management and renewals for enterprise customers • Identify renewal risks early and drive accurate renewal forecasts • Collaborate with Field Sales and Customer Value Architects on at-risk accounts and mitigation strategies • Advise Sales on the enterprise renewal sales process and business policies

🎯 Requirements

• Relevant industry experience in High Tech, SaaS, or Cybersecurity preferred • Experience with an Annual Recurring Revenue business model • 5 years of experience in Enterprise Renewals, Deal Support, Contract Management, or Customer Success • Previous experience managing SaaS subscription renewal processes • Experience and proficiency with MS Excel • Prior experience using Salesforce.com and/or Salesforce CPQ • Ability to balance varied daily tasks and adjust priorities in a fast-paced environment across multiple engagements • Tech savvy and excited to work in a fast-paced environment • Exceptional communication skills and strong business partnership with Sales • Ability to work independently or in a team environment • Extreme attention to detail and highly organized

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Bonuses • Equity grants • Health insurance • 401k • Paid time off