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Senior Technical Instructional Designer, Revenue Enablement

🕒 August 4

🇺🇸 United States – Remote

💵 $130k - $200k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Design advanced, scalable learning experiences for technical audiences including Sales Engineers, Solutions Architects, Partners, Alliances, and other customer-facing technical teams • Partner with enablement leaders to shape technical learning strategies, curriculum roadmaps, and role-based learning paths • Translate complex technical and business priorities into performance outcomes, learning objectives, and learner experiences • Design applied technical learning including labs, simulations, troubleshooting exercises, workshops, technical scenarios, and assessments • Lead discovery with technical SMEs to understand workflows, use cases, field challenges, and performance requirements • Simplify complex technical concepts without sacrificing accuracy • Collaborate with technical content developers, trainers, lab developers, and SMEs • Establish reusable standards and frameworks for technical learning • Create performance-based assessments measuring technical capability and field readiness • Identify curriculum gaps and opportunities • Use learner feedback, assessment results, and field insights to improve programs • Explore AI-assisted learning, interactive labs, simulations, gamification, and AI-powered role play • Coach and guide course writers, content developers, trainers, and other contributors on instructional design best practices

🎯 Requirements

• Significant experience in or closely supporting technical roles such as Sales Engineering, Solutions Architecture, software engineering, technical consulting, technical training, or technical enablement • Strong technical acumen and ability to understand complex technologies, architectures, integrations, workflows, and use cases, preferably in cybersecurity-related technologies • Advanced instructional design experience, including performance-based learning, curriculum architecture, assessment strategy, scenario-based learning, and competency development • Experience designing hands-on or applied technical learning, such as labs, simulations, workshops, troubleshooting exercises, technical scenarios, or certification programs • Ability to lead discovery with technical SMEs, ask sophisticated questions, challenge assumptions, and determine what learners need to know, practice, and demonstrate • Ability to independently turn ambiguous business or technical needs into effective learning solutions • Strong stakeholder management, communication, facilitation, and influencing skills • Experience designing across multiple formats, including eLearning, instructor-led training, virtual training, labs, simulations, and blended learning • Experience building scalable curricula, learning paths, competency models, proficiency frameworks, or certification programs • Comfort working in a fast-changing environment with evolving technical and business priorities • Prior experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or technical pre-sales professional with complex technologies • Background in cybersecurity, SaaS, cloud, AI, data, DevOps, or enterprise technology • Experience designing enablement for Sales Engineers, Solutions Architects, Partners, Alliances, or other customer-facing technical teams • Experience with technical academies, certification programs, hands-on lab environments, simulations, or gamified learning • Familiarity with Highspot, Docebo, Rise, Articulate, Synthesia, or similar platforms • Experience mentoring instructional designers, course writers, technical trainers, or content developers • Experience using AI-assisted tools for learning design, content development, assessment creation, technical research, or simulation design

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Health insurance • 401k • Paid time off • Bonuses • Equity grants

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