Senior Technical Instructional Designer, Revenue Enablement

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $200k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Partner closely with the Director of Content Development to shape enablement strategies, curriculum roadmaps, and scalable learning programs for technical sellers, partners, and alliance audiences • Translate technical strategy, product complexity, and field needs into clear learning objectives, curriculum architectures, learner journeys, and instructional frameworks • Lead the design of end-to-end learning experiences, including: Course architecture, Assessments, Applied exercises, Scenario-based learning, Labs, Workshops, Blended programs • Serve as a strategic instructional design partner to highly technical SMEs by: Extracting knowledge, Challenging assumptions, Validating accuracy, Ensuring learning aligns to real-world technical and field use cases • Establish and maintain instructional design standards, templates, frameworks, and best practices across technical enablement programs • Guide, review, and support course writers, content developers, and other contributors to ensure execution aligns with instructional design standards, learner needs, and program goals • Design for multiple delivery modalities, including: eLearning, Instructor-led training, Virtual instructor-led training, Workshops, Labs, Simulations, Blended learning experiences • Apply adult learning principles, technical enablement best practices, and performance-based learning strategies to improve: Retention, Confidence, Technical fluency, Field application • Partner cross-functionally with enablement, product, technical SMEs, field leaders, and partner-facing teams to ensure learning programs support business priorities and field readiness needs • Use learner feedback, field insights, performance indicators, and evolving technical priorities to assess effectiveness and continuously improve learning experiences • Identify opportunities to increase consistency, scalability, reusability, and efficiency across technical enablement curriculum and content development processes • Leverage tools such as Google Workspace, enablement platforms, authoring tools, and AI-assisted design tools to accelerate design, iteration, and content development

🎯 Requirements

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. • Significant experience designing training for technical enablement audiences such as: Sales Engineers, Partners, Alliances, Technical sellers, Customer-facing technical teams • Advanced instructional design expertise, including: Learning objective development, Curriculum architecture, Assessment strategy, Learner journey planning, Applied learning design, Measurement of learning effectiveness • Demonstrated ability to operate with a high degree of autonomy, translating ambiguous or high-level business and technical objectives into scalable, effective learning solutions • Strong ability to work with highly technical stakeholders, quickly understand complex subject matter, and convert technical complexity into clear, practical, field-relevant learning experiences • Experience designing learning across multiple delivery modalities, including: eLearning, ILT, VILT, Workshops, Labs, Simulations, Blended programs • Strong stakeholder management skills, including the ability to influence SMEs, field leaders, and cross-functional partners without direct authority • Excellent communication, organization, prioritization, and program management skills • Ability to set instructional design standards, guide others in applying them, and ensure consistency across complex learning programs • Experience using feedback, data, and field insights to evaluate learning effectiveness and improve curriculum design over time.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe