Agency Operations Manager

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 - $23 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrucialPoint

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

CrucialPoint is a retention-focused marketing agency that specializes in precision Email, SMS, Loyalty, and Mobile App retention strategies for mid-market to enterprise consumer brands. They offer services across lifecycle marketing—email and SMS program management, loyalty program design, in-app messaging and push unification, pricing & discounting strategy, and technical audits & platform migrations (e. g. , Klaviyo). Their site highlights measurable outcomes (subscriber growth, revenue lift, YoY digital revenue growth) across verticals like home furnishings, health & wellness, fashion, and QSR, and emphasizes certification on leading marketing platforms.

📋 Description

• Roll out and run operational processes across CrucialPoint and Symby • Turn defined processes into working systems, including ClickUp structure, templates, checklists, SOPs, and cadences • Run the weekly delivery rhythm by tracking due dates, ownership, slippage, and blockers • Keep the team on process and on schedule • Track team capacity before committing to new work • Own consistent onboarding for new clients and new team members • Flag operational issues early and propose fixes • Work directly with the founder

🎯 Requirements

• 4+ years running operations, project management, or delivery at a marketing or digital agency • Broad marketing knowledge; understanding of agency work sufficient to identify when work is off track • Strong hands-on experience with ClickUp, Asana, or similar • Detail-oriented and driven • Fluent written and spoken English • Available during US Mountain Time business hours • Independent contractor

🏖️ Benefits

• Part-time to full-time opportunity • Flat-rate structure possible once established • 90-day trial period with clear milestones, then ongoing

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