Brand Advocacy Program Specialist

Job not on LinkedIn

🔥 6 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSC Generation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛒 Retail

🛍️ eCommerce

🤖 Artificial Intelligence

💰 Venture Round on 2019-01

Retail • eCommerce • Artificial Intelligence

CSC Generation is a retail technology platform that enhances revenue growth and unit margin management through automation and AI. The company manages a diverse portfolio of 325,000 products online and receives over 10 million monthly page views across its brands. CSC Generation specializes in retail, ecommerce, and wholesale, with a commitment to expanding by acquiring successful brands. Founded in 2016 by Justin Yoshimura, CSC Generation has acquired several well-known brands including One Kings Lane and Sur La Table, and continues to seek out new brands to join its network. The company offers extensive career opportunities and focuses on creating an inspiring and challenging work environment.

📋 Description

• Operate and grow Sur La Table's Duel-powered brand ambassador program, The Kitchen Table • Serve as the primary point of contact for advocates using Duel and additional platforms • Guide advocates through account creation, store setup, onboarding, and first payout • Build, update, QA, and maintain advocate challenges • Monitor advocate progression, engagement, retention, challenge completion, and tier movement • Organize the program calendar across promotions, seasonal moments, campaigns, and food holidays • Maintain records of challenge status, launch dates, submissions, performance, and follow-ups • Partner with the Social Media Manager to translate marketing priorities into advocate challenges • Support campaign planning and execution for product launches, promotions, contests, seasonal moments, and brand initiatives • Write and refresh challenge copy, prompts, and instructions • Prioritize challenges that drive affiliate link usage and revenue-driving behavior • Review advocate submissions for compliance, link inclusion, content quality, and potential reuse across marketing channels • Surface standout user-generated content to cross-functional teams • Support advocate activation from sign-up through first challenge, first post, first affiliate link, and first revenue-driving action • Gather advocate feedback and identify opportunities to improve the program experience • Support weekly and monthly reporting, identifying trends, bottlenecks, and improvement opportunities • Recommend updates to challenges, communications, and program flow using data and advocate behavior • Collaborate with Social, Brand Marketing, CRM, Ecommerce, and the Duel team

🎯 Requirements

• 2+ years of experience in social media marketing, influencer marketing, creator programs, community management, advocacy marketing, affiliate marketing, or a related role • Understanding of Instagram, TikTok, Pinterest, YouTube Shorts, and Facebook • Basic project management skills, including managing calendars, timelines, campaigns, and multiple workstreams • Experience writing or supporting social-first content prompts, briefs, captions, community prompts, creator challenges, or UGC requests • Highly organized and systems-oriented, able to manage a high volume of individual advocate relationships • Comfort with support/ticketing tools and CRM-style tracking • Willingness to adopt AI-powered workflows • Employment contingent on a background check, including verification of prior employment dates • Must be eligible to work outside British Columbia; the position is not open to and cannot be filled by a B.C. Resident • Must be willing and able to attend a mandatory in-person interview

🏖️ Benefits

• Paid time off policies • 401(k) match (US) • RRSP match (Canada) • Medical, dental, and vision coverage • Variety of supplemental benefit policies/options • Employee discounts across the portfolio of brands • Cooking class perks • Wellness events • Recognition programs, including monthly spotlights and Golden Whisk awards • Skill building and career growth opportunities • Mandatory in-person interview prior to an offer

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