Director of Business Development, CSD Access

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Communication Service for the Deaf (CSD)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🤝 Non-profit

📚 Education

🌍 Social Impact

💰 $75k Grant on 2017-11

Non-profit • Education • Social Impact

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

📋 Description

• The Director of Business Development is the leader responsible for driving revenue growth, client acquisition, partnership development, and market expansion across CSD Access. • This role provides strategic and operational leadership of the Business Development function, overseeing the full sales lifecycle, from prospecting and outreach through proposal, negotiation, and close to support both CSD Access Direct (Direct Video Calling) and CSD Access Services (Interpreting & Captioning). • Reporting directly to the Division President, the Director translates organizational growth strategy into actionable sales plans, manages the BD team's day-to-day execution, and ensures the pipeline is healthy, accountable, and consistently advancing. • The Director serves as a key contributor to CSD Access's market positioning and is responsible for building and maintaining high-value client and partner relationships across corporate, healthcare, government, education, and nonprofit sectors.

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field (Master's degree preferred). • Minimum of six (6) years of progressive experience in business development, sales leadership, or revenue-generating roles, with at least two (2) years in a management or senior business development position. • Proven track record of driving revenue growth and building high-performing sales teams. • Minimum of five (5) years of experience working with CRM systems, demonstrating proficiency in CRM management, data analysis, and pipeline optimization. • Strong understanding of the Deaf and Hard of Hearing community and a commitment to CSD's mission. • Ability to communicate in American Sign Language (Required). • Experience in contact center operations, telecommunications, interpreting services, or accessibility-related industries (Preferred).

🏖️ Benefits

• Other duties as assigned by the Division President.