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Director of Business Development, CSD Access

đź•’ July 14

🇺🇸 United States – Remote

đź’µ $88k - $100k / year

⏰ Full Time

đź”´ Lead

đź’° Business Development (BDR)

đź‘» Ghost score 45%

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Logo of Communication Service for the Deaf (CSD)

Communication Service for the Deaf (CSD)

1001 - 5000 employees

Founded 1975

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

đź’° $75k Grant on 2017-11

Healthcare • Consulting • Logistics

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

đź“‹ Description

• Drive revenue growth, client acquisition, partnership development, and market expansion across CSD Access • Provide strategic and operational leadership for the Business Development function • Oversee the full sales lifecycle from prospecting and outreach through proposal, negotiation, and close • Support CSD Access Direct and CSD Access Services • Define and manage revenue targets, pipeline goals, and market expansion plans • Lead business development efforts across corporate, healthcare, government, education, and nonprofit sectors • Monitor industry trends, competitor dynamics, and regulatory developments including FCC, NG911, and CVTA • Build and maintain high-value client and partner relationships • Lead or support contract negotiations with the Division President and Legal & Compliance • Represent CSD Access at industry conferences, networking events, and advocacy engagements • Directly oversee and develop the Business Development team • Establish reporting systems for pipeline health, revenue performance, deal velocity, and activity metrics • Provide updates and strategic recommendations to the Division President • Ensure consistent CRM utilization for forecasting and accountability • Collaborate with Marketing, Operations, IT, Finance, and Legal & Compliance • Perform other duties assigned by the Division President

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field • Minimum of six (6) years of progressive experience in business development, sales leadership, or revenue-generating roles • At least two (2) years in a management or senior business development position • Proven track record of driving revenue growth and building high-performing sales teams • Minimum of five (5) years of experience working with CRM systems • Proficiency in CRM management, data analysis, and pipeline optimization • Strong understanding of the Deaf and Hard of Hearing community and commitment to CSD's mission • Ability to communicate in American Sign Language (Required) • Experience in contact center operations, telecommunications, interpreting services, or accessibility-related industries (Preferred) • Superior written and verbal communication • Understanding of budgets, forecasting, resource allocation, and pricing • Ability to use CRM data, market analytics, and performance metrics • Strong coaching, mentoring, and leadership skills • Ability to travel up to 15%

🏖️ Benefits

• Virtual office environment • Potential travel opportunities up to 15%

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