Outreach Coordinator, DeafHealth

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Communication Service for the Deaf (CSD)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $75k Grant on 2017-11

Healthcare • Consulting • Logistics

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

📋 Description

• Support development and implementation of outreach and community engagement strategies • Represent DeafHealth at community events, health fairs, conferences, workshops, coalition meetings, webinars, and stakeholder gatherings • Coordinate outreach activities promoting healthcare navigation, benefits enrollment assistance, health education resources, and other programs • Gather community feedback and insights to inform program development and service improvements • Monitor outreach activities and track KPIs • Document outreach efforts, community interactions, referrals, and outcomes in designated systems and databases • Create, schedule, publish, and engage audiences through social media content • Create and implement content calendars for outreach campaigns, health awareness initiatives, events, and organizational priorities • Assist with filming, editing, and publishing accessible ASL video content • Translate and adapt complex health information into clear, engaging, accessible ASL and written content • Develop and distribute content across social media, websites, blogs, email, newsletters, webinars, and video channels • Create and update outreach and communication materials using templates and brand standards • Create and edit captions, transcripts, visual descriptions, and other accessibility features • Collaborate with subject matter experts and program staff to ensure content accuracy, relevance, and accessibility • Monitor engagement metrics and communication performance • Assist with planning and coordinating virtual and in-person events, trainings, workshops, webinars, conferences, and community gatherings • Manage registration, participant communications, accessibility accommodations, materials, vendors, and post-event follow-up • Coordinate interpretation, captioning, technology platforms, and participant support • Support event promotion through outreach, social media, email marketing, and partner communications • Assist with presentations and community engagement activities • Respond to inquiries about healthcare information, benefits support, referrals, and community resources • Support healthcare navigation and benefits enrollment through intake, follow-up, resource coordination, and referral assistance • Provide guidance regarding healthcare access, insurance enrollment, public benefits, and community resources • Conduct outreach follow-up with community members and organizations • Maintain professionalism, confidentiality, and culturally responsive communication • Escalate complex cases and service needs to appropriate DeafHealth staff

🎯 Requirements

• Strong customer service, active listening, relationship-building, and community engagement skills • Experience working with individuals from diverse cultural, socioeconomic, linguistic, and geographic backgrounds • Demonstrated ability to communicate effectively in both ASL and written English • Experience creating content and supporting social media and digital engagement efforts • Knowledge of ASL translation, adaptation, and accessibility best practices • Experience creating basic graphics and multimedia content using Canva, CapCut, or similar tools • Experience planning and coordinating virtual and in-person events • Strong project management, organizational, and time management skills • Ability to manage multiple priorities and meet deadlines with minimal supervision • Creative problem-solving skills • Proficiency with Microsoft Office, virtual communication platforms, and digital collaboration tools • Ability to learn new communication technologies, digital tools, CRM systems, healthcare resources, and outreach strategies • Bachelor's degree in Communications, Marketing, Public Relations, Health Education, Public Health, Community Health, Social Work, or a related field; or equivalent combination of education and experience required • Master's degree preferred • Minimum of two years of experience in community outreach, health education, healthcare navigation, public health, communications, advocacy, community engagement, or related fields • Experience working with underserved communities and community-based organizations • Experience providing resource navigation, referrals, customer support, or direct community services • Experience creating accessible and engaging content across multiple digital platforms • Knowledge of healthcare systems, health insurance, benefits programs, and community resources • Ability to communicate effectively using American Sign Language • Located in Austin, Texas, or Central Texas (preferred)

🏖️ Benefits

• Willingness to travel up to 15%