Testing Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70.3k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Communication Service for the Deaf (CSD)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🤝 Non-profit

📚 Education

🌍 Social Impact

💰 $75k Grant on 2017-11

Non-profit • Education • Social Impact

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

📋 Description

• Oversee evaluations of equipment, services, or programs for public sector entities for improvement and modernization • Manage staff assigned to perform testing and assessment of products, equipment, services, or programs • Ensure accessibility compliance and usability, including conformance with WCAG 2.1 guidelines and Section 508 standards • Oversee manual usability testing, engaging participants skilled in assistive technologies • Lead and coordinate accessibility testing efforts and integrate accessibility into testing strategies • Contract and manage strong working relationships with clients and key stakeholders • Supervise testers by coaching, setting expectations, and building aligned goals • Communicate and explain new directives, policies, or procedures to testers • Project a positive image of the organization • Serve as the main point of contact for internal and external partners contributing to testing and evaluation • Provide reporting on testing activities, accessibility findings, statistics, and quality assurance data • Use IT tools including Microsoft Office 365, SharePoint, Zoom, Slack, and various LMS platforms

🎯 Requirements

• Minimum of three (3) years in the past ten (10) years managing evaluations of equipment, services, or programs for public sector entities • Minimum of one (1) year drafting evaluation/assessment reports for non-technical audiences • At least one (1-3) years of experience testing and evaluating accessibility of equipment, services, or programs • Hands-on experience using accessibility testing tools (e.g., Axe, NVDA, WAVE, JAWS, VoiceOver, etc.) • Knowledge of and experience with WCAG 2.1, Section 508, and other accessibility standards

🏖️ Benefits

• Relocation assistance currently unavailable