Implementation Specialist – Digital Banking

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

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CSI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1965

💳 Fintech

🏦 Banking

🔒 Cybersecurity

💰 Private Equity Round on 2024-01

Fintech • Banking • Cybersecurity

CSI is a technology company specializing in modern banking solutions, offering products such as core banking software, digital banking, payment processing, and managed cybersecurity services. Their integrated solutions also include advisory services focused on financial crimes compliance and mitigation. CSI aims to empower financial institutions to thrive in a digital landscape while enhancing customer experience and operational efficiency.

📋 Description

• Serve as the primary point of contact for customers during implementation projects • Introduce customers to CSI digital banking solutions and implementation processes • Gather implementation requirements and align them with customer expectations • Conduct data gathering sessions to understand file movement and system configuration needs • Configure applications and support system setup activities • Lead testing and review sessions with financial institution customers • Deliver training and support customers through the go-live process • Provide post-implementation support for a successful transition • Stay current on product enhancements and new functionality • Manage customer data conversions, product configurations, and implementation projects • Help financial institutions maximize the value of their digital banking technology investments

🎯 Requirements

• 2+ years of experience in banking, fintech, software implementation, customer onboarding, project coordination, or a related field • Strong Microsoft Excel skills • Excellent communication and customer-facing skills • Strong organizational and time management abilities • Ability to manage multiple priorities in a fast-paced environment • Ability to work independently and collaboratively across teams • Proficiency with Microsoft Office applications • Banking, digital banking, or financial technology experience preferred • General bank accounting knowledge preferred • Experience supporting software implementations or customer conversions preferred • Familiarity with digital banking products and online banking platforms preferred • Travel up to 25% • Must be authorized to work in the United States without visa sponsorship now or in the future

🏖️ Benefits

• Competitive salary • Eligibility for incentive awards based on individual and business performance • Comprehensive range of benefits