EAP Referral Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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CuraLinc Healthcare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Assist Case Managers with securing appropriate referrals for members • Create and send authorization letters and referral packets to affiliate providers • Educate network affiliates regarding CuraLinc's procedures and case management requirements • Assist with network development activities to expand CuraLinc's network of EAP affiliate providers • Conduct other clerical/administrative duties, as needed • Conduct telephonic searches for network providers with confirmed appointment availability who meet participants' needs and preferences • Assist CuraLinc's licensed behavioral health clinicians (Care Advocates)

🎯 Requirements

• BS/BA Degree Preferred • Excellent Telephone Skills • Outstanding Customer Service Skills • Ability to Multi-Task in a Fast-Paced Environment • Strong Attention to Detail • Intermediate Computer Skills Including Working Knowledge of Microsoft Office Suite • Self-Motivated and Highly Dependable • Must be located in the continental United States or Hawaii

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Robust benefits package

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