Referral Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

⚕️ Healthcare Insurance

Healthcare • B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Oversee the intake and referral process from receipt through completion, ensuring referrals are processed accurately and within established turnaround times • Coordinate referrals with internal departments, external providers, and health plan partners to ensure timely access to services • Monitor referral workflows to identify delays, barriers, or trends impacting patient access and escalate issues as appropriate • Serve as a subject matter expert for intake and referral processes, policies, and system workflows • Support staff development through ongoing education, feedback, and process reinforcement • Act as a primary point of contact for providers, clinical leadership, and operational partners related to intake and referral activities • Collaborate with clinical teams to resolve referral issues, clarify orders, and ensure appropriate care coordination • Support patient and caregiver communication regarding referral status, expectations, and next steps as needed • Ensure intake and referral operations comply with organizational policies, payer requirements, and regulatory standards, including HIPAA • Identify opportunities for workflow optimization and lead continuous improvement initiatives • Ensure referral documentation supports continuity of care, reporting needs, and compliance requirements • Partner with leadership on system enhancements or process changes impacting intake and referral workflows • Manage daily referrals for the health plan and coordinate member appointments, transportation, and companion care

🎯 Requirements

• Associate degree or higher in healthcare administration or a related field preferred • Minimum of 3–5 years of experience in healthcare intake, referral coordination, care coordination, or utilization-related operations • Bachelor’s degree in healthcare administration, business, or a related field preferred • Experience in managed care, utilization management, or population health environments • Demonstrated experience managing performance metrics and driving operational improvements • Familiarity with regulatory and accreditation requirements impacting intake and referrals • Strong leadership, coaching, and team development skills • Excellent organizational, analytical, and problem-solving abilities • Ability to manage competing priorities in a fast-paced, high-volume environment • Clear, professional written and verbal communication skills • Patient-centered, service-oriented approach with a focus on access to care • Must be able to work in the United States; the company is unable to provide visa sponsorship

🏖️ Benefits

• Equal Employment Opportunity commitment and nondiscrimination policy • No visa sponsorship available (H1B or otherwise)