Regional Manager, Partner Success

🔥 13 hours ago

🏈 Ohio, Missouri, +3 more states – Remote

🏈 Ohio – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $69.3k - $118.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Curriculum Associates

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

📚 Education

🤝 B2B

Education • B2B

Curriculum Associates is a company that partners with educators to make classrooms better places for teachers and students. They focus on providing evidence-based instructional materials and assessments, such as the i-Ready platform, which supports personalized learning and helps teachers differentiate instruction. Their offerings include diagnostics, mathematics, reading, and writing programs, aimed at improving student outcomes from kindergarten to 8th grade. Curriculum Associates also conducts research to understand and enhance the state of student learning. The company has recently expanded by acquiring SoapBox Labs, a leader in voice AI technology, emphasizing their commitment to equity-driven learning experiences.

📋 Description

• Manage a dedicated team of Partner Success Managers • Oversee product implementations, including setup and support • Drive annual license renewals, upsell, cross-sell, and territory growth • Ensure best-in-class educator support through implementation planning, ongoing support, data reviews, and timely responsiveness • Build relationships with champions and partners in key districts • Review assigned accounts to understand usage and performance trends and determine appropriate actions • Mentor staff and ensure educator concerns are resolved promptly • Partner with Sales and Professional Development Leaders across implementation service teams • Ensure Partner Success Managers lead and collaborate effectively with Implementation Service Teams • Collaborate with staff across Curriculum Associates on implementation initiatives • Plan and execute systems and strategies to monitor and support implementations • Ensure proper account setup by gathering necessary information from new, prospective, and existing accounts • Support cross-team projects improving the Partner Success Manager role and implementations • Implement renewal strategies to drive retention and revenue opportunities • Drive successful use of Ready within blended implementations • Report to the Associate Vice President, Partner Success for the territory • Travel for school visits, educator events, and company, national, and regional meetings

🎯 Requirements

• Experience managing direct reports in a project management or educational environment • Strong customer service and verbal and written communication skills • Excellent phone skills • Accuracy and attention to detail in a fast-paced environment • Strong organizational and time-management skills • Ability to multitask • Demonstrated integrity and ethical standards • Professional demeanor • Ability to work productively and cooperatively with a wide range of people and disciplines • Self-starter, disciplined, and professional • Ability to work independently with some direction • Problem-solving and analytical capability • Proficiency with Word, Excel, PowerPoint, Outlook, CRM tools, and search engines • Bachelor's degree required; Education or Marketing/Business preferred • 8 or more years of experience in customer service, sales, or teaching, or a combination • Combination of education and experience demonstrating competency in the role requirements • Experience managing direct and indirect reports in a project management or educational environment • Candidate currently lives in the territory or can support EST or CST working hours • Ability to travel up to 10% of the time

🏖️ Benefits

• Competitive base salary • Medical, dental, vision, and basic life insurance for employees and families • 401(k) plan with employer match • Flexible vacation and sick policy • Twelve paid holidays • Winter office closure between Christmas and New Year's • Additional perks and benefits • Opportunity to earn commissions and bonuses through an incentive compensation plan tied to individual and team performance