Account Manager, Enterprise Growth Strategy

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Extend

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Lead ongoing partnership growth optimizations for Extend’s largest omnichannel merchants • Develop and lead growth and merchant relationship management strategies for strategic relationships • Monitor and evaluate program performance using data and insights to identify opportunities for measurable ROI and sustainable growth • Conduct quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands • Drive go-to-market strategies and adoption of new product features across the book of business • Manage promotional strategy and marketing development budgets • Build multi-threaded relationships within merchant organizations, from C-suite executives to individual contributors • Collaborate with Risk, Analytics, Marketing, product, strategy, and operational teams • Author long-term business plans focused on optimization and growth • Gather customer feedback and inform product roadmaps and features

🎯 Requirements

• Bachelor’s degree • 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience • Ability to break down complex problems and translate high-level goals into relevant and actionable plans • In-depth understanding of value drivers in revenue share business models • Strong executive presence and ability to engage C-suite executives and senior stakeholders • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills • Proven experience in project and program management, including understanding of phases, plans, and scope • Exceptional written and oral communication skills • Ability to collaborate across all organizational levels • Exceptional cross-functional management skills • Experience with eCommerce, FinTech, and analytics reporting tools such as Tableau, Snowflake, Salesforce, and Shopify is a plus • Estimated 15-20% travel to client sites and other locations as needed

🏖️ Benefits

• Competitive salary based on experience • Full medical benefits • Dental benefits • Vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive work environment