Accounts Receivable Collector – Business-to-Business

Job not on LinkedIn

🔥 3 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

💰 Accounts Receivable

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Manage a portfolio of business-to-business receivables and drive timely resolution of outstanding account balances • Contact clients by phone, email, and written correspondence to resolve delinquent balances within company and federal guidelines • Identify targeted accounts for delinquency improvement and prioritize follow-up activity • Develop and execute account resolution strategies, including promissory notes, payment arrangements, release agreements, and settlement agreements • Review customer contracts and account documentation for compliance and appropriate collection activity • Research, reconcile, and document account issues, billing discrepancies, and payment activity • Partner with internal teams and leadership to address barriers to collection and improve account outcomes • Maintain accurate documentation of collection activity, customer communication, and resolution steps in internal systems • Monitor account trends and patterns and recommend process improvements • Demonstrate professionalism, sound judgment, and customer relationship management while pursuing collection goals • Support special projects and perform other assigned duties

🎯 Requirements

• 1-2 years of experience in an accounting, financial, and/or collections-based role • Demonstrated proficiency in Microsoft Office, including Word and Excel • High school diploma or GED • Willingness to travel if needed (preferred) • Advanced knowledge of the healthcare industry (preferred) • Working knowledge of Medicaid, Medicare, and third-party insurance (preferred) • Knowledge of FDCPA, HIPAA, compliance guidelines, and related laws and regulations (preferred) • Experience using internal billing and collections systems (preferred) • Experience with pharmaceutical account billing documentation, research, and reconciliation (preferred) • Experience in business-to-business accounts receivable or collections (preferred) • Strong collaborative and team-oriented nature (preferred) • Excellent attention to detail and problem-solving skills (preferred) • Excellent written and verbal communication skills (preferred) • Bachelor's degree (preferred) • Preferred residence in Ohio or Arizona

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program, in addition to base pay

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