Care Management Associate

Job not on LinkedIn

🔥 49 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

💵 $18 - $42 / hour

⏰ Full Time

🟡 Mid-level

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Conduct telephonic outreach to and enroll eligible Medicaid members • Engage members using caring communication and behavioral interviewing techniques • Provide direct member outreach and engagement • Facilitate case assignment • Connect identified members to care managers through warm transfers • Support implementation of care plans and effective utilization of healthcare services • Promote quality effectiveness • Answer telephone calls, take messages, research information, and help solve problems for team members • Maintain accurate and complete documentation in electronic records • Comply with policies, procedures, regulatory standards, risk-management, and accreditation requirements • Protect member confidentiality

🎯 Requirements

• Effective communication, telephonic and organizational skills • Ability to manage multiple priorities and adapt to change • Ability to meet daily metrics with speed and accuracy • Strong customer service skills • Knowledge of care management processes, privacy and confidentiality, quality management, regulatory and accreditation guidelines, and company policies and procedures • Ability to complete detailed documentation in electronic member records • Ability to work independently and meet deliverables and deadlines • Ability to participate effectively in a multidisciplinary team • High school diploma plus experience • 2–4 years of healthcare-field experience preferred • Experience with Microsoft Word, Outlook, and Excel preferred • Data entry and documentation within member records preferred • Familiarity with basic medical terminology and care management concepts preferred • Flexibility to work occasional nights and weekends, with hours spanning 8:00 am to 8:00 pm • Strong verbal and written communication skills • Bilingual Spanish preferred • Must sit in the Eastern Time Zone

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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