Care Management Associate

Job not on LinkedIn

🔥 1 minute ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $18 - $42 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Conduct telephonic outreach to and enroll eligible Medicaid members • Engage members using caring and behavioral interviewing techniques • Provide direct member outreach and engagement • Facilitate case assignment • Connect identified members to care managers through warm transfers • Support implementation of care plans • Promote effective utilization of healthcare services and quality effectiveness • Answer telephone calls and take messages • Research information and assist in solving problems • Maintain accurate and complete documentation meeting risk management, regulatory, and accreditation requirements • Protect member information confidentiality and follow company policies

🎯 Requirements

• Effective communication, telephonic and organization skills • Ability to manage multiple priorities and adapt to change • Ability to meet daily metrics with speed and accuracy • Strong customer service skills • Knowledge of care management processes, privacy and confidentiality, quality management, regulatory and accreditation guidelines, and company policies and procedures • Accurate and complete electronic documentation of member calls • Ability to work independently and meet deliverables and deadlines • Ability to participate effectively in a multi-disciplinary team • High School Diploma plus experience • 2–4 years’ experience in healthcare field preferred • Experience with Microsoft Word, Outlook, and Excel preferred • Data entry and documentation within member records preferred • Familiarity with basic medical terminology and care management concepts preferred • Flexibility to work occasional nights and weekends, with business hours spanning 8:00 am to 8:00 pm • Strong verbal and written communication skills preferred • Bilingual Spanish preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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