Care Management Associate

Job not on LinkedIn

🔥 14 hours ago

🐎 Kentucky, Louisiana, +2 more states – Remote

🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🏈 Ohio – Remote ⛰️ West Virginia – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Interface with care coordinators, managers, community members, referral sources, children services, children and young adults, guardians, family members, case managers, and behavioral health providers • Provide front-desk, administrative, and operational support to the Care Coordination department • Manage the inbound care management queue line • Respond to questions and inquiries from members, guardians, and parties assisting with services • Take OhioRISE referrals, confirm Medicaid eligibility, and process referrals • Complete Health Risk Assessments for assigned members • Support administrative work in complex data systems, an electronic record system, and/or Excel • Manage competing priorities and maintain accuracy in a fast-paced environment • Adapt to changing operational needs, program priorities, processes, and guidance • Maintain communication and collaboration with team members and leadership • Support vulnerable populations and families navigating complex systems while balancing compassion, efficiency, and professionalism

🎯 Requirements

• Must live in Ohio, Kentucky, West Virginia, or Louisiana • Recent experience working for other MCOs; experience may be replaced with recent employment with healthcare organizations or companies • Must be able to pass the CANS assessment and obtain certification within 90 days of employment • Ability to articulate strength in critical and quick thinking • Detail oriented for manual data entry • Ability to handle escalated calls • Problem-solving skills in stressful situations • Ability to multitask in multiple systems at one time • Ability to take initiative and accountability in own learning • Ability to articulate contribution to a positive work environment • Ability to independently manage time and assigned tasks • HS Diploma, GED or equivalent experience • Must maintain confidentiality and comply with HIPAA and organizational privacy requirements • Must have a private, distraction-free work location • Must secure own internet connection

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Work equipment provided before the first day • No required holidays or weekends

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