Case Management Coordinator

Job not on LinkedIn

🔥 15 minutes ago

🌵 Arizona – Remote

infoinfo

💵 $21 - $40 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Coordinate, document, and communicate all aspects of the utilization/benefit management program • Apply critical thinking and knowledge of clinically appropriate treatment, evidence-based care, and medical necessity criteria • Provide care coordination, support, and education using care management tools and resources • Conduct comprehensive evaluations of referred members’ needs and eligibility • Recommend case resolution approaches by evaluating benefit plans and available programs and services • Identify high-risk factors and service needs and make appropriate referrals • Coordinate and implement assigned care plan activities and monitor progress • Use a holistic approach to overcome barriers and meet goals • Present cases at case conferences for multidisciplinary review • Identify and escalate quality-of-care issues • Negotiate appropriate options and services to meet members’ benefits and healthcare needs • Use influencing and motivational interviewing skills to promote member engagement and healthy lifestyle changes • Provide coaching, information, and support for independent medical and healthy lifestyle choices • Help members participate knowledgeably in healthcare decision-making with providers • Follow case management processes, regulatory and accreditation guidelines, and company policies • Travel within Maricopa County, Arizona, to visit members

🎯 Requirements

• 2+ years of experience in case management • Experience working with people designated as having a serious mental illness (SMI) • Experience working with elderly people • Must reside in West Valley, Arizona • Ability to travel up to 50% of the time within West Valley, Arizona • Bachelor’s degree or licensed RN (Registered Nurse), valid in the state of Arizona • Bachelor’s degree in Social Work, Psychology, Special Education, or Counseling preferred • Previous experience working with members with a physical disability preferred • Strong organizational and time management skills preferred • Ability to collaborate with internal and external partners preferred • Demonstrated proficiency in Microsoft Office Suite, including Outlook and Word, preferred • Previous experience collaborating with medical professionals preferred • Bilingual (English/Spanish) preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • $5,000 sign-on bonus • Eligible for CVS Health bonus, commission or short-term incentive program in addition to base pay

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