Client Experience Manager, Pharmacy Benefits Management

Job not on LinkedIn

🔥 1 hour ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $47k - $102k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Perform and support plan changes • Facilitate ID cards • Complete scheduled and ad-hoc reporting • Conduct inbound phone calls for clients and members • Complete assigned invoices • Perform assigned group terminations • Complete documentation requests • Serve as a presence throughout the implementation process • Facilitate and participate in external-facing meetings • Perform overrides as needed • Oversee prior authorization and accessibility processes • Oversee resolution of claims issues • Perform manual eligibility adds and terminations • Service warranties as assigned

🎯 Requirements

• 5+ years of experience in a pharmacy, PBM (Pharmacy Benefit Management), and/or insurance setting • Ability to travel up to 25% of the time within the continental United States • High school diploma or GED • Certified Pharmacy Technician preferred • Basic awareness of problem solving and decision-making skills preferred • Previous experience with Salesforce preferred • Bachelor’s degree preferred

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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