Clinician Operations Manager

Job not on LinkedIn

🔥 1 hour ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $54.3k - $119.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Coordinate and align activities across operational teams to ensure smooth daily operations • Manage staffing levels, scheduling, and workload distribution for adequate coverage and efficient resource utilization • Analyze workload patterns and forecast resource needs • Monitor operational performance metrics and KPIs • Identify process improvement opportunities through workflow analyses • Address customer or client concerns and investigate operational incidents • Identify root causes and implement corrective actions with stakeholders • Establish and enforce compliance guidelines and quality control processes • Implement quality assurance programs and improve operational compliance and quality • Collaborate with cross-functional teams on process improvement initiatives and measure impact • Facilitate communication within operations support teams and with stakeholders • Foster continuous improvement, innovation, employee feedback, operational effectiveness, and customer satisfaction • Oversee ongoing training to ensure team members are versed and compliant in their roles

🎯 Requirements

• 3 to 5 years of clinician management experience • Prior experience managing a team of providers • 3 to 5 years of leadership experience • 3 to 5 years of stakeholder management experience • Ability to articulate organizational value to all levels of the company, including executives • Ability to communicate the value of backlog or roadmap using data, KPIs, or expected financial results • Execution and delivery skills, including planning, delivering, and supporting • Problem-solving and decision-making skills • Collaboration and teamwork skills • Growth mindset, including agility and developing yourself and others • Post secondary /high school education or specialized training, i.e., technical/vocational programs

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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