Hardware Asset Lifecycle Management Specialist

Job not on LinkedIn

🔥 2 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $83.4k - $222.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Serve as the enterprise subject matter expert for Hardware Asset Management • Ensure data integrity, governance, and lifecycle compliance across hardware asset repositories, CMDB, and ServiceNow HAM platforms • Manage and optimize the end-to-end hardware asset lifecycle • Maintain inventory accuracy, asset reconciliation, audit readiness, process improvement, and policy adherence • Lead configuration, administration, and enhancement of ServiceNow HAM Pro • Integrate ServiceNow HAM Pro with CMDB, Discovery, and related enterprise systems • Partner with Procurement, Finance, Governance, Security, and IT stakeholders • Improve asset visibility, hardware tracking, inventory controls, vendor alignment, and lifecycle governance • Develop training, documentation, reporting, user stories, process maps, and analytics • Drive adoption of HAM best practices, continuous improvement, and AI-enabled operational efficiencies • Provide mentoring, stakeholder training, vendor coordination, and leadership in advancing hardware asset management maturity

🎯 Requirements

• 5+ years of experience supporting enterprise Hardware Asset Management programs, including lifecycle planning, inventory governance, controls, and operational oversight • 3+ years managing audit readiness activities, regulatory requirements, and complex reconciliation or inventory exception resolution • 2+ years establishing and maintaining data quality standards, normalization practices, and trusted asset records • 2+ years working with ServiceNow ITAM capabilities, including HAM Pro, Discovery, and CMDB integrations • 2+ years supporting governance frameworks, control processes, and accuracy standards across CMDB platforms and enterprise hardware inventories • Bachelor's degree from accredited university or equivalent work experience • Alternatively, high school diploma plus 4 years relevant experience • ServiceNow Certified Implementation Specialist (CIS-HAM), ITIL v4 Foundation, or equivalent Asset Management certifications (preferred) • Experience with procurement and financial asset management processes, including SAP Ariba, Oracle, Coupa, depreciation, fixed assets, and asset reconciliation (preferred) • Strong analytical and reporting skills using Excel, Power BI, Tableau, or similar platforms (preferred) • Experience leading ServiceNow HAM enhancements, governance initiatives, data normalization programs, and CMDB data quality improvements (preferred) • Experience leveraging AI/ML capabilities to improve asset intelligence, compliance monitoring, operational efficiency, and data quality (preferred) • Experience managing hardware vendors and lifecycle service providers such as Dell, HP, Lenovo, Cisco, and IBM (preferred) • Strong process mapping, technical documentation, requirements gathering, and project delivery experience, including PMP, Scrum Master, or related methodologies (preferred)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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