Quality Coordinator

Job not on LinkedIn

🔥 2 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lighthouse Lab Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

Lighthouse Lab Services is a leading consulting and recruiting firm specializing in the medical laboratory industry. The company offers an extensive range of services to support laboratories, including lab startup and design, lab management, test validation, and commercialization strategies. Their consulting services help labs achieve quality and regulatory compliance, while their recruiting services provide board-certified pathologists and lab directors to clinical laboratories. Lighthouse Lab Services also assists with laboratory instrument services, payer strategy, and revenue cycle management, helping labs recover lost revenue and improve operational efficiency. With a commitment to quality and customer service, Lighthouse Lab Services serves over 2,000 laboratory clients and is a trusted partner for healthcare providers looking to start or grow their laboratory operations.

📋 Description

• Develop proficiency in basic CLIA application processing, including CLIA-only states, CMS-116 preparation, and straightforward workflows • Prepare assigned CLIA applications accurately and on time, escalating state-specific, non-routine, or complex requirements • Communicate with clients about application requirements, missing documentation, status, and next steps • Conduct routine research to support CLIA application workflows • Prepare application correspondence, status updates, and reports • Use and maintain standardized application checklists, templates, and trackers • Maintain assigned CLIA application resources and agency contacts • Support routine SOP and form updates and rollouts, as well as MediaLab management and builds • Maintain application and Quality project trackers • Provide document organization and administrative support • Support routine Quality calls, emails, and client follow-up • Provide customer service and office administration, including answering calls and emails, filing paperwork, and keeping trackers current • Create, format, proofread, and edit documents • Handle scanning, mailing, filing, and other administrative tasks for the Quality team • Document processes and policies for future training • Suggest improvements that create efficiencies

🎯 Requirements

• High school diploma or GED required • At least 3 years of experience in an administrative support or clerical assistant role in an office environment required • Healthcare experience preferred • Equivalent combinations of education and experience may be considered • Proficiency with Microsoft Office Suite • Strong computer software skills • Advanced internet search skills • Professional, assertive written and verbal communication skills • Customer service orientation • Highly organized and detail-oriented • Strong time management and ability to prioritize competing demands and manage a high-volume workload • Ability to work independently while keeping communication flowing with peers and leadership • Ability to collaborate on task-oriented and project-based work • Commitment to maintaining confidentiality of sensitive materials • Initiative to identify needed changes and suggest improvements • Willingness to progressively build application-processing expertise through training and demonstrated competency

🏖️ Benefits

• Medical, dental, and vision coverage • 15 days Paid Time Off to start (vacation and sick days) • 10 Paid Holidays • 401(k) retirement plan with up to 4% Company match • Company-paid Life + AD&D • Short- and Long-Term Disability • Paid Volunteer Time Off • Partially Paid Medical Leave / Paid Parental Leave • Remote work arrangement • Monday-Friday, 9:00 AM-5:00 PM EST schedule

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