Lead Director – Provider Operations and Strategy

Job not on LinkedIn

🔥 12 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Partner with the Chief Medical Officer to advance strategic priorities across the provider organization • Provide analysis, recommendations, and execution support for clinical and operational initiatives • Coordinate and drive cross-functional initiatives supporting provider operations, workforce engagement, clinical excellence, and organizational performance • Support strategic plans, annual goals, and enterprise clinical priorities • Lead complex projects from concept through implementation, including timelines, stakeholder engagement plans, success metrics, and accountability mechanisms • Collaborate with clinical, operational, finance, technology, people, and transformation teams • Develop executive-level communications, presentations, leadership updates, and strategic materials • Synthesize data to identify trends, opportunities, and risks related to provider performance, engagement, workforce effectiveness, and clinical operations • Support leadership governance processes, executive meetings, strategic reviews, and decision-making forums • Facilitate stakeholder alignment and shared ownership of organizational priorities and outcomes • Monitor initiative progress, identify execution barriers, and drive accountability • Partner with clinical leadership to establish key performance indicators and measurement frameworks • Assess external market trends, healthcare industry developments, and regulatory changes • Support change management and communication efforts for provider-facing initiatives, organizational transformation, and clinical operational improvements • Identify opportunities to improve organizational effectiveness, leadership communication, and execution capabilities • Serve as a trusted thought partner to the CMO and senior clinical leaders

🎯 Requirements

• Bachelor's degree required • Master's degree in Healthcare Administration, Business Administration, Public Health, Healthcare Management, or a related field preferred • 10+ years of progressive experience in healthcare strategy, clinical operations, provider operations, management consulting, healthcare transformation, or related fields • Experience leading complex cross-functional initiatives and influencing leaders in a matrixed organization • Experience supporting executive leaders, strategic planning efforts, or organizational transformation initiatives strongly preferred • Strong understanding of healthcare delivery models, provider operations, value-based care, and clinical performance improvement • Ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment • Exceptional written and verbal communication skills, including development of executive-level presentations and strategic communications • Experience facilitating senior leadership discussions and driving alignment among diverse stakeholder groups • Ability to influence without direct authority and build trusted partnerships across functions and levels of the organization • Strategic planning, project management, and change management experience preferred

🏖️ Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients • Paid vacation and sick time • Investment/retirement 401K match options • Health insurance, vision, and dental benefits • Opportunities for leadership development • Continuing education stipends • New centers and flexible work environments • Opportunities for high levels of responsibility and rapid advancement • Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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