Medicare Customer Service Representative

Job not on LinkedIn

🔥 48 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $18 - $35 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Make outbound calls to prospective members, specifically offering the Medicare plan. • Make outbound calls for retention efforts. • Provide support to sales representatives as needed. • Respond to incoming customer service inquiries as needed. • Work alternate hours, such as overtime or weekends, as required by business needs.

🎯 Requirements

• Must reside in Maricopa County, AZ. • 1+ year of experience in a call center environment, with demonstrated telephone and problem resolution skills. • 1+ year of experience with Medicaid and/or Medicare. • Demonstrated proficiency in basic computer software, primarily Microsoft Office. • High school diploma or GED. • Bilingual (English/Spanish) preferred. • Previous experience working with Quick Base preferred. • Strong organizational and time management skills preferred. • Excellent attention to detail preferred. • Self-starter, with an ability to succeed in an independent environment preferred. • Must be available to work alternate hours, such as overtime or weekends, as needed depending on business needs.

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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